[SOLVED] Reverse DNS Resolution - No PTR Record found vestacp Topic is solved

Questions regarding the Mail Server
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SS88
Posts: 297
Joined: Thu Nov 19, 2015 12:40 pm

Re: [SOLVED] Reverse DNS Resolution - No PTR Record found vestacp

Postby SS88 » Sun Sep 11, 2016 4:02 pm

WMan wrote:I've got the same problem.
I checked my domain using dnsinspect.com and my domain passd mx and mail tests for 100%.
the ptr record is going to my domain like that: mydomain.zone
should I ask my provider to change it to hostname.mydomain.zone?
or there is no big difference?..
Please help I do not have any idea why all of my emails goes to spam in gmail.
I checked my IP address is not blacklisted at all.
Thank you for any help.


When you set up your server, what did you type as it's hostname? This is what the PTR should be and all the DNS should be set up correctly.

Emails going into SPAM can be a challenge to fix. Send a test e-mail to this service: http://www.mail-tester.com/

It will analyze your email (including spam) and give you a score. Make sure the following pass:

We check if the server you are sending from is authenticated

[SPF] Your server xxx.xxx.xxx.xxx is authorized to use xx@xx.xx.xx
[Sender ID] Your server xxx.xxx.xxx.xxx is authorized to use xx@xx.xx.xx
Your DKIM signature is valid
You do not have a DMARC record
Your server xxx.xxx.xxx.xxx is successfully associated with xx.xx.xx
Your domain name xx.xx.xx is assigned to a mail server.
Your hostname xx.xx.xx is assigned to a server.


VestaCP will always fail for DMARC -0.5 points. Currently, I send e-mails and score 9.5/10.

WMan
Posts: 8
Joined: Sat Sep 10, 2016 7:48 pm

Re: [SOLVED] Reverse DNS Resolution - No PTR Record found vestacp

Postby WMan » Mon Sep 12, 2016 9:18 am

SS88 wrote:When you set up your server, what did you type as it's hostname? This is what the PTR should be and all the DNS should be set up correctly.

Emails going into SPAM can be a challenge to fix. Send a test e-mail to this service: http://www.mail-tester.com/

It will analyze your email (including spam) and give you a score. Make sure the following pass:

We check if the server you are sending from is authenticated

[SPF] Your server xxx.xxx.xxx.xxx is authorized to use xx@xx.xx.xx
[Sender ID] Your server xxx.xxx.xxx.xxx is authorized to use xx@xx.xx.xx
Your DKIM signature is valid
You do not have a DMARC record
Your server xxx.xxx.xxx.xxx is successfully associated with xx.xx.xx
Your domain name xx.xx.xx is assigned to a mail server.
Your hostname xx.xx.xx is assigned to a server.


VestaCP will always fail for DMARC -0.5 points. Currently, I send e-mails and score 9.5/10.


For the moment when I wrote a message it was:
Hostname: hostname.mydomain.zone PTR: mydomain.zone
I changed that waiting until dns servers gonna be updated. Hope that It will work...

I checked and I've got 10 from 10.

Is that true that I should install Ipv6?..
And also how to update DKIM to latest version using DKIM Wizard. Whould I do it or not?..

SS88
Posts: 297
Joined: Thu Nov 19, 2015 12:40 pm

Re: [SOLVED] Reverse DNS Resolution - No PTR Record found vestacp

Postby SS88 » Mon Sep 12, 2016 11:46 am

WMan wrote:
SS88 wrote:When you set up your server, what did you type as it's hostname? This is what the PTR should be and all the DNS should be set up correctly.

Emails going into SPAM can be a challenge to fix. Send a test e-mail to this service: http://www.mail-tester.com/

It will analyze your email (including spam) and give you a score. Make sure the following pass:

We check if the server you are sending from is authenticated

[SPF] Your server xxx.xxx.xxx.xxx is authorized to use xx@xx.xx.xx
[Sender ID] Your server xxx.xxx.xxx.xxx is authorized to use xx@xx.xx.xx
Your DKIM signature is valid
You do not have a DMARC record
Your server xxx.xxx.xxx.xxx is successfully associated with xx.xx.xx
Your domain name xx.xx.xx is assigned to a mail server.
Your hostname xx.xx.xx is assigned to a server.


VestaCP will always fail for DMARC -0.5 points. Currently, I send e-mails and score 9.5/10.


For the moment when I wrote a message it was:
Hostname: hostname.mydomain.zone PTR: mydomain.zone
I changed that waiting until dns servers gonna be updated. Hope that It will work...

I checked and I've got 10 from 10.

Is that true that I should install Ipv6?..
And also how to update DKIM to latest version using DKIM Wizard. Whould I do it or not?..


If you have 10/10 you are OK. You don't need to update DKIM or install ipv6

dpeca
Collaborator
Posts: 227
Joined: Wed Nov 25, 2015 7:30 pm
Location: Serbia

Re: [SOLVED] Reverse DNS Resolution - No PTR Record found vestacp

Postby dpeca » Mon Sep 12, 2016 11:12 pm

GMail is marking as SPAM almost all mails that is sent from ipv6... keep in mind that.
I will never turn on ipv6 for Exim.

WMan
Posts: 8
Joined: Sat Sep 10, 2016 7:48 pm

Re: [SOLVED] Reverse DNS Resolution - No PTR Record found vestacp

Postby WMan » Mon Sep 12, 2016 11:53 pm

Thank you very much guys!
I solved the problem putting PTR record as hostname.mydomain.zone
before it was just my domain.zone.

WMan
Posts: 8
Joined: Sat Sep 10, 2016 7:48 pm

Re: [SOLVED] Reverse DNS Resolution - No PTR Record found vestacp

Postby WMan » Tue Sep 13, 2016 12:03 am

dpeca wrote:GMail is marking as SPAM almost all mails that is sent from ipv6... keep in mind that.
I will never turn on ipv6 for Exim.

Thanks for the advice. So far I did not switch it on just change the PTR record and it solve the problem.

tinkyawoo
Posts: 5
Joined: Wed Mar 29, 2017 9:28 am

Re: [SOLVED] Reverse DNS Resolution - No PTR Record found vestacp

Postby tinkyawoo » Thu Mar 30, 2017 2:03 am

I use digital ocean VPS. My droplet has host name of xxxx.com and PTR record has also set as xxxx.com in DigitalOcean Network setting. I also have registered domain name of xxxx.com and i can browser the site too. I have shared hosted other websites using VestaCP with email. I can send and received emails but mxtool saying "Reverse DNS is not a valid Hostname".

legnamiguel
Posts: 1
Joined: Thu May 04, 2017 6:39 pm

Re: [SOLVED] Reverse DNS Resolution - No PTR Record found vestacp

Postby legnamiguel » Thu May 04, 2017 6:42 pm

How do I add the PTR record for emails in vestacp

Reverse MX A records (PTR) ERROR: No reverse DNS (PTR) entries. The problem MX records are:
12.117.12.200.in-addr.arpa -> no reverse (PTR) detected
You should contact your ISP and ask him to add a PTR record for your ips

help me!


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