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All my email goes to spam in GMail, Hotmail

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7 posts • Page 1 of 1
WMan
Posts: 8
Joined: Sat Sep 10, 2016 7:48 pm

All my email goes to spam in GMail, Hotmail
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Post by WMan » Sat Sep 10, 2016 9:29 pm

I set up my server but all of my emails that I am sending to gmail goes to the spam folder.
I checked my domain using dnsinspect.com service and it pass mx and mail tests.
This is the header of the email that goes to the spam folder:

https://cloud.openmailbox.org/index.php ... O3IBdteDHQ
The password to open text file is: 385231


The PTR record goes to mydomain.zone
Should I change it to hostname.mydomain.zone ?..

Please help me I do not have any idea what to do...
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dpeca
VestaCP Team
Posts: 473
Joined: Wed Nov 25, 2015 7:30 pm

Re: All my email goes to spam in GMail, Hotmail
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Post by dpeca » Sun Sep 11, 2016 12:45 am

Is your server hostname ''hostname.mydomain.zone'' or ''mydomain.zone'' ?
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WMan
Posts: 8
Joined: Sat Sep 10, 2016 7:48 pm

Re: All my email goes to spam in GMail, Hotmail
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Post by WMan » Sun Sep 11, 2016 5:06 pm

just mydomain.zone

Should I chnage it?..

If yes how to do it in the right way?..

Is that any rules about hostname or I could use any?..

Thank you in advance for your help!
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dpeca
VestaCP Team
Posts: 473
Joined: Wed Nov 25, 2015 7:30 pm

Re: All my email goes to spam in GMail, Hotmail
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Post by dpeca » Sun Sep 11, 2016 9:03 pm

If your hostname is mydomain.zone, and PTR record is mydomain.zone - it's OK !

Send email to GMail and give us a mail header from GMail.
GMail has simpler header, easy to find what's wrong if something is wrong.
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WMan
Posts: 8
Joined: Sat Sep 10, 2016 7:48 pm

Re: All my email goes to spam in GMail, Hotmail
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Post by WMan » Mon Sep 12, 2016 8:59 am

dpeca wrote:If your hostname is mydomain.zone, and PTR record is mydomain.zone - it's OK !

Send email to GMail and give us a mail header from GMail.
GMail has simpler header, easy to find what's wrong if something is wrong.
for now I've put hostname.mydomain.zone but that the result is the same.

This is header from gmail.com

https://cloud.openmailbox.org/index.php ... fRrW7OyG6z
Password: 3827199
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dpeca
VestaCP Team
Posts: 473
Joined: Wed Nov 25, 2015 7:30 pm

Re: All my email goes to spam in GMail, Hotmail
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Post by dpeca » Mon Sep 12, 2016 10:22 am

PTR should be equivalent as server hostname.

When I run in SSH: hostname
It will say for example: server.mydomain.com
Then PTR should be server.mydomain.com

Header from GMail looks fine.

Did you checked mail server score here - https://www.mail-tester.com/ ?
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WMan
Posts: 8
Joined: Sat Sep 10, 2016 7:48 pm

Re: All my email goes to spam in GMail, Hotmail
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Post by WMan » Tue Sep 13, 2016 12:04 am

dpeca wrote:PTR should be equivalent as server hostname.

When I run in SSH: hostname
It will say for example: server.mydomain.com
Then PTR should be server.mydomain.com

Header from GMail looks fine.

Did you checked mail server score here - https://www.mail-tester.com/ ?
I put PTR record as hostname.mydomain.zone and problem was solved. Thank you very much for your advice!
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