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Can't login to Vesta anymore

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one1
Posts: 3
Joined: Tue Jan 20, 2015 11:39 am

Can't login to Vesta anymore

Post by one1 » Tue Jan 20, 2015 12:30 pm

Hi,

My Vesta was working fine, but I can no longer login to the Control panel. When I enter my username & password and click submit, I just go back to the login page.

My websites on the server are working fine. But it seems I can no longer upload files by FTP. If I upload a file by FTP a 0 kb file will be uploaded and it won't let me upload the file.

Any suggestions on what I should do?

Thanks
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skurudo
VestaCP Team
Posts: 8099
Joined: Fri Dec 26, 2014 2:23 pm
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Re: Can't login to Vesta anymore

Post by skurudo » Wed Jan 21, 2015 4:02 pm

Hello! I think we must pray and see logs like:
/usr/local/vesta/log/auth.log
/usr/local/vesta/log/error.log
/usr/local/vesta/log/nginx-error.log

Can you show us output?
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imperio
VestaCP Team
Posts: 7000
Joined: Sat Dec 01, 2012 12:37 pm
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Re: Can't login to Vesta anymore

Post by imperio » Wed Jan 21, 2015 5:30 pm

Hi,
Can you login under admin in to panel ?
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vestacp89
Posts: 83
Joined: Thu Aug 14, 2014 11:04 am

Re: Can't login to Vesta anymore

Post by vestacp89 » Sat Jan 24, 2015 12:38 pm

i have similar problem, i try to change password from terminal:

Code: Select all

v-change-user-password admin newpassword
but again nothing, when i enter ''admin'' and ''password'' i just see again login page without some notice ''wrong password''
anyone know how to fix this ?

Thanks.
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skurudo
VestaCP Team
Posts: 8099
Joined: Fri Dec 26, 2014 2:23 pm
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Re: Can't login to Vesta anymore

Post by skurudo » Sat Jan 24, 2015 4:58 pm

vestacp89 wrote:i have similar problem, i try to change password from terminal:
Hello!
Please restart vesta -> /etc/init.d/vesta stop && /etc/init.d/vesta start

I think we must pray and see logs like:
/usr/local/vesta/log/auth.log
/usr/local/vesta/log/error.log
/usr/local/vesta/log/nginx-error.log

Can you show us output?
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one1
Posts: 3
Joined: Tue Jan 20, 2015 11:39 am

Re: Can't login to Vesta anymore

Post by one1 » Sun Feb 08, 2015 3:10 pm

Hi,

Thanks for your replies.

Sorry it was a stupid mistake by me. The disk space was full. I should have checked this first.
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skurudo
VestaCP Team
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Joined: Fri Dec 26, 2014 2:23 pm
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Re: Can't login to Vesta anymore

Post by skurudo » Sun Feb 08, 2015 3:35 pm

Oh, that's was second guess :-)
You're welcome.
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30874
Posts: 33
Joined: Tue Mar 03, 2015 1:22 am

Re: Can't login to Vesta anymore

Post by 30874 » Fri Mar 06, 2015 5:02 am

skurudo wrote:
vestacp89 wrote:i have similar problem, i try to change password from terminal:
Hello!
Please restart vesta -> /etc/init.d/vesta stop && /etc/init.d/vesta start

I think we must pray and see logs like:
/usr/local/vesta/log/auth.log
/usr/local/vesta/log/error.log
/usr/local/vesta/log/nginx-error.log

Can you show us output?
The result as below. Please help.

Filesystem Size Used Avail Use% Mounted on
/dev/vda1 20G 11G 8.0G 58% /
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joem
Posts: 378
Joined: Thu Nov 13, 2014 8:33 am

Os: CentOS 6x
Web: nginx + php-fpm
Re: Can't login to Vesta anymore

Post by joem » Fri Mar 06, 2015 5:43 am

30874 wrote:
skurudo wrote:
vestacp89 wrote:i have similar problem, i try to change password from terminal:
Hello!
Please restart vesta -> /etc/init.d/vesta stop && /etc/init.d/vesta start

I think we must pray and see logs like:
/usr/local/vesta/log/auth.log
/usr/local/vesta/log/error.log
/usr/local/vesta/log/nginx-error.log

Can you show us output?
The result as below. Please help.

Filesystem Size Used Avail Use% Mounted on
/dev/vda1 20G 11G 8.0G 58% /
Based off this http://forum.vestacp.com/viewtopic.php? ... 0&start=10 your server has probably been hacked. You really should make a backup of all your files and reformat your server. Then reinstall vesta cp using different usernames and passwords for everything. Once you have done this you will need to check all the backup files deleting any files with any sign of infection. Before you reformat I suggest you hire someone to find which domain got the infection and how this way when you reformat and get everything up and running you will be able to address the security issue. By the way once a hacker locates a security issue on your server they tend to spend the rest of there miserable life destroying your server.
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30874
Posts: 33
Joined: Tue Mar 03, 2015 1:22 am

Re: Can't login to Vesta anymore

Post by 30874 » Fri Mar 06, 2015 6:56 am

Can you show us output?[/quote]

The result as below. Please help.

Filesystem Size Used Avail Use% Mounted on
/dev/vda1 20G 11G 8.0G 58% /[/quote]

Based off this http://forum.vestacp.com/viewtopic.php? ... 0&start=10 your server has probably been hacked. You really should make a backup of all your files and reformat your server. Then reinstall vesta cp using different usernames and passwords for everything. Once you have done this you will need to check all the backup files deleting any files with any sign of infection. Before you reformat I suggest you hire someone to find which domain got the infection and how this way when you reformat and get everything up and running you will be able to address the security issue. By the way once a hacker locates a security issue on your server they tend to spend the rest of there miserable life destroying your server.[/quote]

Dear Joem,

Thank you very much for your help. I founded the web that have been hacked and need to reformat only this web. Is it possible for this? There are 3 of web in this servicer and Web A is clean , Web B is clean and Web C is hacked. Is it possible to format only Web C ?

If you have any suggestion. That will help me a lot.

Best regards,
Narong.
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