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Issues making backup to FTP

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mainh
Posts: 4
Joined: Fri Jan 06, 2017 1:43 am

Issues making backup to FTP
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Post by mainh » Thu Mar 09, 2017 2:04 pm

Hello!

I'm facing some issues making backups to my external FTP server and all files that are backed up to the server have the filesize 0 byte, even though I've made sure that the FTP servers works correctly and why this happens is very weird.

Anyone have any idea how to resolve this issue? It's rather frustrating as it would be great to have external backups up and running automatically without this issue occurring.

OS: Ubuntu 14.04 LTS

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skamasle
Collaborator
Posts: 592
Joined: Mon Feb 29, 2016 6:36 pm

Re: Issues making backup to FTP
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Post by skamasle » Thu Mar 09, 2017 2:21 pm

What say logs ?

Try run backup manually and see what happen
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mainh
Posts: 4
Joined: Fri Jan 06, 2017 1:43 am

Re: Issues making backup to FTP
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Post by mainh » Thu Mar 09, 2017 2:25 pm

skamasle wrote:What say logs ?

Try run backup manually and see what happen
I've looked into the logs and the issue occur both when running the backup manually, as well as automatically. Here's a snippet from the logs:

Code: Select all

-- SUMMARY --
2017-03-05 21:05:59 Local: /backup/admin.2017-03-05.tar
2017-03-05 21:05:59 Remote: ftp://89.221.255.xxxMHBackup/admin.2017-03-05.tar
2017-03-05 21:07:59 Size: 407 Mb
2017-03-05 21:07:59 Runtime: 1 minute
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skamasle
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Posts: 592
Joined: Mon Feb 29, 2016 6:36 pm

Re: Issues making backup to FTP
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Post by skamasle » Thu Mar 09, 2017 2:28 pm

Try connect to your FTP from your server, maybe firewall have closed ports or you need open pasive ports
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mainh
Posts: 4
Joined: Fri Jan 06, 2017 1:43 am

Re: Issues making backup to FTP
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Post by mainh » Thu Mar 09, 2017 3:04 pm

skamasle wrote:Try connect to your FTP from your server, maybe firewall have closed ports or you need open pasive ports
The FTP server is open and the connect is established, I've uploaded files to it over FTP and SCP which worked flawlessly. The server VSFTPD server that I use to receive the files on is in fact fully open and passive mode is enabled..
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anthonyrossbach
Posts: 21
Joined: Thu May 21, 2015 6:00 am

Re: Issues making backup to FTP
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Post by anthonyrossbach » Sun Mar 26, 2017 6:48 am

I have had the same problem for over a year, got not even one response about it. I have never found a fix so had to create my own script to remote in and copy over the files that are not on the remote sever every few minutes.
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peterbrinck
Posts: 16
Joined: Wed Jun 24, 2015 8:13 am

Re: Issues making backup to FTP
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Post by peterbrinck » Mon Mar 27, 2017 1:56 pm

I've also asked about this problem a few months back, and no answer

I've seen a few other posts here about this issue, but no response and no fix
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blueberry
Posts: 25
Joined: Tue May 02, 2017 9:35 am

Re: Issues making backup to FTP
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Post by blueberry » Fri Jun 30, 2017 8:42 am

did anyone manage to solve this?

Am also having this Remote FTP Backup 0mb filesize issue.
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huloza
Posts: 32
Joined: Thu Jul 28, 2016 5:15 am

Re: Issues making backup to FTP
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Post by huloza » Mon Jul 10, 2017 9:09 am

blueberry wrote:did anyone manage to solve this?

Am also having this Remote FTP Backup 0mb filesize issue.
configure in your firewall to accept the range of passive ports that the ftp server is using(TCP). that solves this problem.

Regards!
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blueberry
Posts: 25
Joined: Tue May 02, 2017 9:35 am

Re: Issues making backup to FTP
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Post by blueberry » Fri Jul 14, 2017 2:04 pm

huloza wrote:
blueberry wrote:did anyone manage to solve this?

Am also having this Remote FTP Backup 0mb filesize issue.
configure in your firewall to accept the range of passive ports that the ftp server is using(TCP). that solves this problem.

Regards!
Hi, can u advice where and how do i do this? I'm trying to backup to a local network IP address. SFTP works fine, but FTP transfers 0mb file size. And wondering how to get FTP to work?

In VestaCP, the firewall tab setting is as such:

ACCEPT TCP / FTP 21,12000-12100 0.0.0.0/0
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