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v-backup-users not working

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10 posts • Page 1 of 1
missionaryman
Posts: 50
Joined: Mon Oct 27, 2014 10:04 am

v-backup-users not working
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Post by missionaryman » Sat Sep 23, 2017 1:55 pm

Hi,

My VestaCP has not been backing up correctly for a month.

Running "v-backup-users" from the command line takes a while, and then finishes, but there is no backup file shown in the backup folder (/backup).

The error log shows:

v-backup-user 'admin' [Error 15]

Any thoughts?

Thanks,
MM
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imperio
VestaCP Team
Posts: 7000
Joined: Sat Dec 01, 2012 12:37 pm
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Re: v-backup-users not working
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Post by imperio » Sat Sep 23, 2017 2:44 pm

Hi,
[Error 15]
Connection failed. Host is unreachable.

Show the backup.log
/usr/local/vesta/log/backup.log
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missionaryman
Posts: 50
Joined: Mon Oct 27, 2014 10:04 am

Re: v-backup-users not working
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Post by missionaryman » Sat Sep 23, 2017 2:49 pm

Yep. Found that.

But what does it mean? How do I fix it?
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imperio
VestaCP Team
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Re: v-backup-users not working
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Post by imperio » Sat Sep 23, 2017 2:52 pm

Your backup system local, local+ftp or only ftp ?
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missionaryman
Posts: 50
Joined: Mon Oct 27, 2014 10:04 am

Re: v-backup-users not working
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Post by missionaryman » Sat Sep 23, 2017 6:43 pm

Local.
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mehargags
Support team
Posts: 1096
Joined: Sat Sep 06, 2014 9:58 pm
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Os: Debian 8x
Web: apache + nginx
Re: v-backup-users not working
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Post by mehargags » Sun Sep 24, 2017 8:49 am

Did you change your server's hostname recently ? Can be a possible mismatch with VestaCP Servername and actual hostname.

Please also state your OS and version
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missionaryman
Posts: 50
Joined: Mon Oct 27, 2014 10:04 am

Re: v-backup-users not working
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Post by missionaryman » Sun Sep 24, 2017 8:56 am

Ubuntu 14.04.5 LTS

How do I find out the VestaCP servername? (or change it, for that matter)
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mehargags
Support team
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Joined: Sat Sep 06, 2014 9:58 pm
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Os: Debian 8x
Web: apache + nginx
Re: v-backup-users not working
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Post by mehargags » Sun Sep 24, 2017 9:44 am

You still did not mention your OS and version

To check hostname :

Code: Select all

hostnamectl 
to change it

Code: Select all

hostnamectl set-hostname
To change your hostname from VestaCP:
/usr/local/vesta/bin/v-change-sys-hostname <hostname>

Check your and put your IP and hostname there if it is not there already in:
/etc/hosts

Code: Select all

Reboot
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missionaryman
Posts: 50
Joined: Mon Oct 27, 2014 10:04 am

Re: v-backup-users not working
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Post by missionaryman » Sun Sep 24, 2017 11:50 am

You still did not mention your OS and version
Yes, I did. It was the first thing I put in my previous reply!

Thanks for the suggestions. I'll work through them.
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missionaryman
Posts: 50
Joined: Mon Oct 27, 2014 10:04 am

Re: v-backup-users not working
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Post by missionaryman » Sun Sep 24, 2017 3:37 pm

Ok, hold that thought. I've got another problem, and that might be the cause of this one. Will report back!
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