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Can't Send Emails

General questions about VestaCP
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souvik2701
Posts: 3
Joined: Mon Jun 13, 2016 4:38 am

Can't Send Emails
  • Quote

Post by souvik2701 » Mon Jun 13, 2016 8:35 am

Note : Some Links in the emails were removed due to privacy and security reasons

Hello Guys, So
I've Just Set Up some 5 Email ID's

So, For Testing I've Send them a test email from my gmail account
All of my email accounts had received the email successfully !

Screen Shot :
Image

Image

So, I've Tried To Reply To The My Gmail Via one of those 5 accounts..

Image

As Soon as I've Sent the mail from Webmail, I've received a Mail from 'Mail Delivery System'

Image

Image

That Mail Contains The Following :
Note : Due To Privacy And Security Reasons I've Changed my Gmail Account ID To [email protected] and Website Mail (From which I've Tried To Send The Email) to [email protected]
I've Also Changed some Part With '*'
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[email protected]
SMTP error from remote mail server after end of data:
host gmail-smtp-in.l.google.com [2a00:1450:400c:c06::1b]:
550-5.7.1 [2a01:7e01::f03c:91ff:fe0a:66b6] Our system has detected that this
550-5.7.1 message does not meet IPv6 sending guidelines regarding PTR records
550-5.7.1 and authentication. Please review
550-5.7.1 https://support.google.com/mail/?p=ipv6 ... tion_error for more
550 5.7.1 information. cc3si28547232wjc.203 - gsmtp

------ This is a copy of the message, including all the headers. ------

Return-path: <[email protected]>
Received: from admin by abcd.com with local (Exim 4.84_2)
(envelope-from <[email protected]>)
id 1bCMoW-00047P-Jh
for [email protected]; Mon, 13 Jun 2016 08:01:40 +0000
To: [email protected]
Subject: Thanks For That Chief !
X-PHP-Originating-Script: 0:rcube.php
MIME-Version: 1.0
Content-Type: text/plain; charset=US-ASCII;
format=flowed
Content-Transfer-Encoding: 7bit
Date: Mon, 13 Jun 2016 13:31:40 +0530
From: [email protected]
Message-ID: <99a5e26f30*******[email protected]>
X-Sender: [email protected]
User-Agent: Roundcube Webmail/1.2.0

I'm Here at Cocho Since 2011 |But Never Felt that much happy as last
night,
Seriously I am Glad To Meet You Bro.
I'm Just Loving It Seriously !! :D

Regards..
Please Help Me Out,
What Should I Do Now..
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Syeef
Posts: 52
Joined: Tue May 03, 2016 11:35 pm

Re: Can't Send Emails
  • Quote

Post by Syeef » Mon Jun 13, 2016 1:45 pm

I guess the issue is:

Code: Select all

550-5.7.1 message does not meet IPv6 sending guidelines regarding PTR records
1. You can try setting the proper PTR records for your IPv6 IP.

2. Or disable IPv6 from Exim, which I did and I assume most of us do.

To disable IPv6 in Exim:

Edit this file in SSH:

Code: Select all

nano /etc/exim/exim.conf
And add the following line in exim.conf:

Code: Select all

disable_ipv6=true
Save the file and restart exim:

Code: Select all

service exim restart
That should solve your problem.

PS. also make sure your Domain DNS has DKIM and SPF entries.
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