Using the WHMCS module - getting error 500

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Posts: 2
Joined: Tue May 16, 2017 2:51 am

Using the WHMCS module - getting error 500

Postby chrismetalrock » Tue May 16, 2017 11:22 pm

Hey guys. I have a new Centos 7.3 x64 installation (droplet from digitalocean).

I have installed VestaCP with nginx and php-fpm (i used this installer command for reference):
bash --nginx yes --phpfpm yes --apache no --named yes --remi yes --vsftpd yes --proftpd no --iptables yes --fail2ban yes --quota no --exim yes --dovecot yes --spamassassin yes --clamav no --mysql yes --postgresql no

After I got VestaCP setup, i enabled Letsencrypt SSL for my domain, which worked without issue.

After that i installed WHMCS and updated it. I added the vesta module and this is where the issues start.
When i manually accept an order from within WHMCS (just testing for example) i get a 500 error page.
When i go back to WHMCS the order is pending.
WHen i check in vesta the account is successfully created.
When i try to accept the order again in WHMCS it says error client exists (because it did go through originally)

I also checked on the client side - when i try to buy hosting when i get to the paypal checkout part i get a 500 error.

So i backtracked a bit and tried setting up a cpanel module (as i have a cpanel server elsewhere). When using the cpanel, both setting up the new server and the client trying to pay for the hosting are working 100%. So the issue is somewhere in the vesta module (i am convinced at least) and i am trying to figure out where the issue may be.

PHP-FPM error.log: issue that comes up when i try to accept the order in whmcs
16-May-2017 21:00:07] NOTICE: Terminating ...
[16-May-2017 21:00:07] NOTICE: exiting, bye-bye!
[16-May-2017 21:00:07] NOTICE: fpm is running, pid 7189
[16-May-2017 21:00:07] NOTICE: ready to handle connections
[16-May-2017 21:00:07] NOTICE: systemd monitor interval set to 10000ms

NGINX error.log for my domain (nginix error generic log is blank):
2017/05/16 21:00:07 [error] 5550#5550: *113 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: MY-PUBLIC-IP, server: DOMAIN-IN-QUESTION-DOT-COM, request: "POST /account/admin/orders.php?action=view&id=1&activate=true HTTP/1.1", upstream: "fastcgi://", host: "DOMAIN-IN-QUESTION-DOT-COM", referrer: "https://DOMAIN-IN-QUESTION-DOT-COM/account/admin/orders.php?action=view&id=1"

Any ideas? Much appreciated.

Posts: 15
Joined: Fri May 05, 2017 12:18 am

Re: Using the WHMCS module - getting error 500

Postby ServerHost » Wed May 24, 2017 2:55 am


I have the same problem, exactly the same. Did you solve it?

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