Emails going into Outlook/Hotmail Junk/Spam
Emails going into Outlook/Hotmail Junk/Spam
Good day. I dont know if this is the right thread for this but I really need help. I have successfully installed vesta cp on my VPS but each time I send emails or just test emails from roundcube or using smtper.net, it goes into spam.
All records like SPF, DKIM, DMARC are all pass.
I have searched online over and over again but no one seems to have a solution to this. I do not have such challenges with yahoo or Gmail.
Please any contribution as to how to solve this will be greatly appreciated.
All records like SPF, DKIM, DMARC are all pass.
I have searched online over and over again but no one seems to have a solution to this. I do not have such challenges with yahoo or Gmail.
Please any contribution as to how to solve this will be greatly appreciated.
Code: Select all
Mail sent by 1xx.8xx.x2x.1x3: successful
This message was identified as spam. It's not spam
[email protected]
Fri 9/28/2018, 10:56 AM
This mail was directly sent by 1xx.8xx.x2x.1x3.
SMTP host: 1xx.8xx.x2x.1x3
Use SLL: False
Use Authentication: True
Authentication name: bfhhmfkk
Authentication password: [not applicable]
Email from: [email protected]
Email to: [email protected]
This service is provided by https://www.smtper.net
Online SMTP tool - Test your Mail Server on the fly ①
Free advanced online tool to Test your SMTP server. SMTPer provides you a full interface to test your Mail server on the fly. Specify the SMTP host and the port, you can eventually use a Secured Connection (ssl, tsl ..) and authentication...
www.smtper.net
Received: from DM3NAM03HT109.eop-NAM03.prod.protection.outlook.com
(2603:10a6:803:1::20) by VI1PR07MB4669.eurprd07.prod.outlook.com with HTTPS
via VI1PR0502CA0007.EURPRD05.PROD.OUTLOOK.COM; Fri, 28 Sep 2018 09:56:16
+0000
Received: from DM3NAM03FT058.eop-NAM03.prod.protection.outlook.com
(10.152.82.52) by DM3NAM03HT109.eop-NAM03.prod.protection.outlook.com
(10.152.83.115) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P256) id 15.20.1185.13; Fri, 28
Sep 2018 09:56:14 +0000
Authentication-Results: spf=pass (sender IP is 1xx.8xx.x2x.1x3)
smtp.mailfrom=abcd.com; outlook.com; dkim=pass (signature was
verified) header.d=abcd.com;outlook.com; dmarc=pass action=none
header.from=abcd.com;
Received-SPF: Pass (protection.outlook.com: domain of abcd.com
designates 1xx.8xx.x2x.1x3 as permitted sender)
receiver=protection.outlook.com; client-ip=1xx.8xx.x2x.1x3;
helo=slot0.abcd.com;
Received: from slot0.abcd.com (1xx.8xx.x2x.1x3) by
DM3NAM03FT058.mail.protection.outlook.com (10.152.82.212) with Microsoft SMTP
Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P384) id
15.20.1185.13 via Frontend Transport; Fri, 28 Sep 2018 09:56:14 +0000
X-IncomingTopHeaderMarker: OriginalChecksum:51A2B7F776C82E3478B75CA324348AFF8E6E6E0C402649B42A197B1BEFCD8E91;UpperCasedChecksum:D559A149F7644DD9F933843423A6E5857C270A8AE9B70226145F10E9D60956F1;SizeAsReceived:1386;Count:10
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DomainKey-Signature: a=rsa-sha1; c=nofws; q=dns; s=dkim; d=abcd.com;
b=UEYIRuPbuawp7n2Se4D8WGhsXOQ+FPETQmzVhlG5kavkPICtBQKWIREPppJpfFJUUtYk2jNYigwF
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0vvuvBxPETARaZtm1B+jYIxELn5UcopifOrPnQ==;
From: [email protected]
To: [email protected]
Date: 28 Sep 2018 04:56:08 -0500
Subject: Mail sent by 1xx.8xx.x2x.1x3: successful
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: quoted-printable
Message-ID: <[email protected]>
X-IncomingHeaderCount: 10
Return-Path: [email protected]
X-MS-Exchange-Organization-ExpirationStartTime: 28 Sep 2018 09:56:14.6838
(UTC)
X-MS-Exchange-Organization-ExpirationStartTimeReason: Original Submit
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X-SID-PRA: [email protected]
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This service is provided by https://www.smtper.netRe: Emails going into Outlook/Hotmail Junk/Spam
Please how do I make the required changes? Thank you
Re: Emails going into Outlook/Hotmail Junk/Spam
To make sure, that email is working, you've to check some few default settings - most important would be a reverse dns record for your ip address. Normaly you can set this in the backend of your vps hoster.
To understand how smtp is working, and what are also needed requirements you can check the rfc standards: https://tools.ietf.org/html/rfc5321 and https://tools.ietf.org/html/rfc2821
But first check if your reverse dns record is correct, also maybe check your ip for blacklist entries or ip reputation at mxtoolbox.com.
To understand how smtp is working, and what are also needed requirements you can check the rfc standards: https://tools.ietf.org/html/rfc5321 and https://tools.ietf.org/html/rfc2821
But first check if your reverse dns record is correct, also maybe check your ip for blacklist entries or ip reputation at mxtoolbox.com.
Re: Emails going into Outlook/Hotmail Junk/Spam
my reverse dns is correctly set.. When I test the config and mail using mail-tester.com, I get 10/10 yet emails keep hitting junk..
Even on Gmail too.. I will check those sites u sent me. Any other suggestions will be welcomed. Thanks
Even on Gmail too.. I will check those sites u sent me. Any other suggestions will be welcomed. Thanks
Re: Emails going into Outlook/Hotmail Junk/Spam
How new is the domain?
10/10 on mail-test still does not guarantee it goes to inbox.
Sometimes, if the domain is still new, gmail doesnt accept it.
You can also try reporting the email as not spam with multiple gmail accounts so that gmail will flag it as ok
Or, just wait a few days or weeks
10/10 on mail-test still does not guarantee it goes to inbox.
Sometimes, if the domain is still new, gmail doesnt accept it.
You can also try reporting the email as not spam with multiple gmail accounts so that gmail will flag it as ok
Or, just wait a few days or weeks
Re: Emails going into Outlook/Hotmail Junk/Spam
Thanks.. Do u know how I can do this? Any steps to get multiple gmail accounts?