FTP unable to connect

[calvynlee]

hi All,

I install vesta CP over Microsoft Azure VM.

I able to ftp using putty to local IP address, example:

Code: Select all

# sudo ftp 10.78.156.11
Connected to 10.78.156.11 (10.78.156.11).
220 (vsFTPd 2.2.2)
Name (10.78.156.11:root): admin
331 Please specify the password.
Password:
230 Login successful.
Remote system type is UNIX.
Using binary mode to transfer files.
ftp> 

But when I connect to the public IP via filezilla, it shows connect, but unable to retrieve directory listing

Status: Connecting to ww.xx.yy.zz:21...
Status: Connection established, waiting for welcome message...
Status: Insecure server, it does not support FTP over TLS.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/"
Command: TYPE I
Response: 200 Switching to Binary mode.
Command: PASV
Response: 227 Entering Passive Mode (ww,xx,yy,zz,47,8).
Command: LIST
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing

Any one can give me some direction to troubleshoot? I am newbie to linux OS

my vsftp is version 2.2.2

[calvynlee]

any one can advice how to fix above issue?

[mehargags]

Stop your Firewall from Services and then check if you can connect