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Cant receive mail from gmail but can from yahoo

Posted: Fri Sep 15, 2017 7:33 pm
by kush
Hi this is the email ID
[email protected]
i can receive email from yahoo but not gmail. i can send emails to both yahoo and gmail.
and also thunder bird give me this error when i try to add it in.
fist time it tests for settings it says : Configuration could not be verified - is the username or password wrong?
then i click on retest
Looking up configuration: probing server
Thunderbird failed to find the setting for your email account.

The setting i used
Email : [email protected]
pass : *************
Incoming IMAP : colloquialenglish.tk 143 starttls normal password
outgoing SMTP : colloquialenglish.tk 587 starttls normal password

username : [email protected]
outgoing : [email protected]

please help.

Re: Cant receive mail from gmail but can from yahoo

Posted: Fri Sep 15, 2017 7:37 pm
by kush
i also did the this test for the email here :
https://www.checktls.com/perl/live/TestReceiver.pl



Test Results

Code: Select all

Checking [email protected]:

looking up MX hosts on domain "colloquialenglish.tk"

kserver.ddns.jazztel.es (preference:1)
Trying TLS on kserver.ddns.jazztel.es[37.134.226.244] (1):

seconds		test stage and result
[000.125]		Connected to server
[005.297]	<-- 	220 node-es1.cloudlinkd.com ESMTP Exim 4.86_2 Ubuntu Fri, 15 Sep 2017 21:20:42 +0200
[005.297]		We are allowed to connect
[005.298]	 -->	EHLO checktls.com
[005.411]	<-- 	250-node-es1.cloudlinkd.com Hello www4.checktls.com [216.68.85.112]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN
250-STARTTLS
250 HELP
[005.412]		We can use this server
[005.412]		TLS is an option on this server
[005.412]	 -->	STARTTLS
[005.528]	<-- 	454 TLS currently unavailable
[005.529]		STARTTLS command rejected
[005.529]	 -->	MAIL FROM:<[email protected]>
[005.643]	<-- 	250 OK
[005.643]		Sender is OK
[005.643]	 -->	RCPT TO:<[email protected]>
[005.897]	<-- 	250 Accepted
[005.897]		Recipient OK, email address proofed
[005.897]	 -->	QUIT
[006.012]	<-- 	221 node-es1.cloudlinkd.com closing connection

Re: Cant receive mail from gmail but can from yahoo

Posted: Fri Sep 15, 2017 11:12 pm
by kush
Fixded the thunderbird problem. but still no email from gmail

Re: Cant receive mail from gmail but can from yahoo

Posted: Sun Sep 17, 2017 1:11 pm
by kush
fixed the google prob too. the prob was that the ssl certs had permission prob in /usr/local/vesta/ssl
this is what i did

Code: Select all

chown mail:mail certificate.key
chmod 644 certificate.key
chmod 644 certificate.crt
and restart exim

Re: Cant receive mail from gmail but can from yahoo

Posted: Wed Dec 23, 2020 1:54 pm
by vebinua
This did the trick. Thank you!
kush wrote:
Sun Sep 17, 2017 1:11 pm
fixed the google prob too. the prob was that the ssl certs had permission prob in /usr/local/vesta/ssl
this is what i did

Code: Select all

chown mail:mail certificate.key
chmod 644 certificate.key
chmod 644 certificate.crt
and restart exim