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Need advice debugging ERR_CONNECTION_TIMED_OUT

Posted: Tue Jul 23, 2019 4:27 am
by mericson
I have a VestaCP install which has been working fine for all the domains that are hosting. I just added a new domain for an existing user, and for some odd reason, only that domain is getting an ERR_CONNECTION_TIMED_OUT.

Other domains for the same user work fine. I checked and the IP address is resolving correctly, nginx and apache2 configs look correct yet I'm getting a connection timeout.

Is there a way to tell if nginx is loading the config for the domain in question?

Re: Need advice debugging ERR_CONNECTION_TIMED_OUT

Posted: Tue Jul 23, 2019 6:32 pm
by skamasle
mericson wrote:
Tue Jul 23, 2019 4:27 am
I have a VestaCP install which has been working fine for all the domains that are hosting. I just added a new domain for an existing user, and for some odd reason, only that domain is getting an ERR_CONNECTION_TIMED_OUT.

Other domains for the same user work fine. I checked and the IP address is resolving correctly, nginx and apache2 configs look correct yet I'm getting a connection timeout.

Is there a way to tell if nginx is loading the config for the domain in question?
Try load just a TXT file ( no PHP )

And of course, test if is a DNS problem, try point that domain to your server using your hosts file in your PC and discard dns problem.

Re: Need advice debugging ERR_CONNECTION_TIMED_OUT

Posted: Tue Jul 23, 2019 6:39 pm
by mericson
Yes, I was trying a plain text file also. The issue was that no connection was being established for any resource.

I discovered the problem, I had my floating IP (behind NAT) configured incorrectly.