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Can send email but can not recieve emails

Questions regarding the Mail Server
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jimmy
Posts: 25
Joined: Thu May 15, 2014 6:51 am

Re: Can sned email but can not recieve emails
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Post by jimmy » Tue May 12, 2015 5:26 pm

skurudo wrote: Check open ports or not.
And if you send mail to "your server", what answer you get - success/error/silence?
in the firewall section, all ports are accepted
Image
when I send emails to [email protected], I don't get any error or any message that says the email was not deliver. However, when I go to my webmail, nothing is there.
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jimmy
Posts: 25
Joined: Thu May 15, 2014 6:51 am

Re: Can send email but can not recieve emails
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Post by jimmy » Tue May 12, 2015 5:33 pm

okay I checked MX records using another site and I got this message:
Oops! The following MX entries don't have reverse DNS entries for their IP's. RFC1912 section 2.1 states that a reverse DNS entry must exist for all your mail servers IP's. Many mailservers will not even accept mail from mailservers with no reverse DNS entry!

MY_SERVER_IP

You should contact your hosting provider or ISP and ask to have a reverse DNS entry (PTR) added for the above IP's.
how do I fix this issue?
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skurudo
VestaCP Team
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Joined: Fri Dec 26, 2014 2:23 pm
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Re: Can send email but can not recieve emails
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Post by skurudo » Tue May 12, 2015 5:36 pm

jimmy wrote: how do I fix this issue?
Ask your hosting provider via e-mail set PTR record for your domain.
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jimmy
Posts: 25
Joined: Thu May 15, 2014 6:51 am

Re: Can send email but can not recieve emails
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Post by jimmy » Tue May 12, 2015 5:39 pm

skurudo wrote: Ask your hosting provider via e-mail set PTR record for your domain.
but the hosting company host www.site1.com, and I set up a new site using vestacp named www.site2.com
I am using CloudFlare and Digital Ocean
thanks
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skurudo
VestaCP Team
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Joined: Fri Dec 26, 2014 2:23 pm
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Re: Can send email but can not recieve emails
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Post by skurudo » Tue May 12, 2015 5:42 pm

jimmy wrote:
skurudo wrote: Ask your hosting provider via e-mail set PTR record for your domain.
but the hosting company host http://www.site1.com, and I set up a new site using vestacp named http://www.site2.com
I am using CloudFlare and Digital Ocean
thanks
IP or IP-Range owner make PTR record, in your case DigitalOcean.
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