can not receive mail

[lorc]

Hi guys, I am a newbie when it comes to own a server.

However, I have managed to install VestaCP, and it worked fine. Until I noticed that others could not send mail to me, but I can send from the server.

I get this message:
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain xxxxxxxx.info by xxxxxxxx.info. [XXX.XXX.XXX.XX].

The error that the other server returned was:
554 5.7.1 <[email protected]>: Relay access denied

I masked my mail and server IP, hope that doesn´t matter...

Thanks in advance
Lorc

[thekreek]

Can you go to this site: http://mxtoolbox.com
Test the smtp connection to your domain.
smtp:domainname.com

If you get something similar like this:
Connecting to 65.254.244.180
2/21/2014 4:10:24 PM Connection attempt #1 - Unable to connect after 15 seconds. [15.04 sec]

MXTB-PWS3v2 15179ms

That could mean:
1. You have the firewall blocking port 25
2. Your server provider is blocking port 25
3. Exim is not listening on port 25

What OS are you using (CentOS, Debian or Ubuntu)?

[lorc]

This is the answer I get:

Connecting to XXX.XXX.XXX.XX

220 localhost ESMTP Postfix (Ubuntu) [718 ms]
EHLO MXTB-PWS3.mxtoolbox.com
250-localhost
250-PIPELINING
250-SIZE 10240000
250-VRFY
250-ETRN
250-STARTTLS
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN [671 ms]
MAIL FROM: <[email protected]>
250 2.1.0 Ok [671 ms]
RCPT TO: <[email protected]>
554 5.7.1 <[email protected]>: Relay access denied [671 ms]

MXTB-PWS3v2 3635ms

And it's a Ubuntu 12.04 and port 25 isn't blocked

[dyaaez]

Same problem in my vps, about 2 months ago

Testing result:

Code: Select all

Connecting to x.x.x.x

220 xxx.xxx.host ESMTP Exim 4.72 Sun, 13 Sep 2015 04:02:51 +0200 [5704 ms]
EHLO PWS3.mxtoolbox.com
250-xxx.xxx.host Hello pws3.mxtoolbox.com [64.20.227.134]
250-SIZE 52428800
250-PIPELINING
250-AUTH PLAIN LOGIN
250-STARTTLS
250 HELP [750 ms]
MAIL FROM:<[email protected]>
250 OK [750 ms]
RCPT TO:<[email protected]>
550-Rejected because 64.20.227.134 is in a black list at zen.spamhaus.org
550 http://www.spamhaus.org/query/bl?ip=64.20.227.134 [876 ms]

PWS3v2 10314ms

anyone can help us?

[Sanity]

your ip is listed on several blacklist. Check this url
http://mxtoolbox.com/SuperTool.aspx?act ... n=toolpage

check https://www.spamhaus.org/query/ip/64.20 ... 20.227.134

you have a problem of spam. fix it

[dyaaez]

your ip is listed on several blacklist. Check this url
http://mxtoolbox.com/SuperTool.aspx?act ... n=toolpage

check https://www.spamhaus.org/query/ip/64.20 ... 20.227.134

you have a problem of spam. fix it

Hi sanity,

Thanks for your reply.

I opened this link: http://cbl.abuseat.org/lookup.cgi?ip=64.20.227.134
Then I was clicked "delist Ip" in the page down, then amessage appeared "Wait for 1 or 2 hours"

But 64.20.227.134 not my server Ip , What`s this?
What is the link 64.20.227.134 and my vps Ip address?

Regards,
Dyaa

[tjebbeke]

64.20.227.134 is the IP that is blacklisted.

Code: Select all

550-Rejected because 64.20.227.134 is in a black list at zen.spamhaus.org
550 http://www.spamhaus.org/query/bl?ip=64.20.227.134 [876 ms]

[dyaaez]

64.20.227.134 is the IP that is blacklisted.

Code: Select all

550-Rejected because 64.20.227.134 is in a black list at zen.spamhaus.org
550 http://www.spamhaus.org/query/bl?ip=64.20.227.134 [876 ms]

Yes, But this is not my vps Ip

[tjebbeke]

64.20.227.134 is the IP that is blacklisted.

Code: Select all

550-Rejected because 64.20.227.134 is in a black list at zen.spamhaus.org
550 http://www.spamhaus.org/query/bl?ip=64.20.227.134 [876 ms]

Yes, But this is not my vps Ip

It's maybe the IP of the server where you send the mail to.

[dyaaez]

64.20.227.134 is the IP that is blacklisted.

Code: Select all

550-Rejected because 64.20.227.134 is in a black list at zen.spamhaus.org
550 http://www.spamhaus.org/query/bl?ip=64.20.227.134 [876 ms]

Yes, But this is not my vps Ip

It's maybe the IP of the server where you send the mail to.

I am using zohomail now.

maybe work better than roundcube