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Unable to send mail to some destination

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FireFoxII
Posts: 7
Joined: Tue Nov 17, 2015 10:15 am

Unable to send mail to some destination
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Post by FireFoxII » Tue Nov 17, 2015 10:21 am

HI all :)

I'm putting my personal web on a little server in my home work... Installed vestacp on debian 8.2 to configure, and all seems to work ok for now...

But I have some problem to send email to some destination

This is the problem

Code: Select all

550 Sorry, we do not accept mail from hosts with dynamic IP or generic DNS PTR-records. Please get a custom reverse DNS name from your ISP for your host xxx.xx.xxx.xx or contact [email protected] in case of error
How to resolve this? Possible?

Thanks
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tjebbeke
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Posts: 783
Joined: Mon May 11, 2015 8:43 am
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Os: CentOS 6x
Web: apache + nginx
Re: Unable to send mail to some destination
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Post by tjebbeke » Tue Nov 17, 2015 10:55 am

Just read the message:
Sorry, we do not accept mail from hosts with dynamic IP or generic DNS PTR-records. Please get a custom reverse DNS name from your ISP for your host xxx.xx.xxx.xx or contact

As you said you have set up a small home server. At home, you probably have a dynamic IP and you have no PTR record. Setting up a home production server is typically not a good idea. You can ask your ISP for a static IP and set PTR record.
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FireFoxII
Posts: 7
Joined: Tue Nov 17, 2015 10:15 am

Re: Unable to send mail to some destination
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Post by FireFoxII » Tue Nov 17, 2015 11:19 am

Thanks for the reply...

This home production is just for fun, at least for now...

My ip is just a static ip... On dig web interface this is the response

47.193.0.151.in-addr.arpa. 21599 IN PTR xxx-x-xxx-xx.ip282.fastwebnet.it.

Must set this PTR in vestacp conf?
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tjebbeke
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Posts: 783
Joined: Mon May 11, 2015 8:43 am
Contact:
Contact tjebbeke
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Os: CentOS 6x
Web: apache + nginx
Re: Unable to send mail to some destination
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Post by tjebbeke » Tue Nov 17, 2015 11:39 am

FireFoxII wrote:Thanks for the reply...

This home production is just for fun, at least for now...

My ip is just a static ip... On dig web interface this is the response

47.193.0.151.in-addr.arpa. 21599 IN PTR xxx-x-xxx-xx.ip282.fastwebnet.it.

Must set this PTR in vestacp conf?
Your ISP needs to change your PTR. Maybe if you send an email to another email address that works, some mail servers are stricter than others.
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