Cannot receive emails

luchfilip · Post by **luchfilip** » Wed Mar 02, 2016 10:24 pm

I installed VestaCP on a clean Centos 7. Everything works great except the email; I can send emails, but I cannot receive any. I've tried this hint from here: viewtopic.php?f=12&t=10730#p40115 but it did not work.

Also I've tried to see what the problem is through http://www.checktls.com :

SpoilerShow

Checking [email protected]
looking up MX hosts on domain "lama.md"
mail.lama.md (preference:10)
Trying TLS on mail.lama.md[164.132.104.120] (10):
seconds test stage and result
[000.285] Connected to server
[005.472] <-- 220 164.132.104.120 ESMTP Exim 4.84 Wed, 02 Mar 2016 23:22:46 +0100
[005.473] We are allowed to connect
[005.473] --> EHLO checktls.com
[005.605] <-- 250-164.132.104.120 Hello www4.checktls.com [216.68.85.112]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN
250-STARTTLS
250 HELP
[005.605] We can use this server
[005.605] TLS is an option on this server
[005.606] --> STARTTLS
[005.745] <-- 220 TLS go ahead
[005.745] STARTTLS command works on this server
[006.030] SSLVersion in use: TLSv1.2
[006.030] Cipher in use: AES128-SHA256
[006.030] Connection converted to SSL
[006.057]
Certificate 1 of 2 in chain:
subject= /C=US/ST=California/L=San Francisco/O=Vesta Control Panel/OU=IT/CN=164.132.104.120/emailAddress=[email protected]
issuer= /C=US/ST=California/L=San Francisco/O=Vesta Control Panel/OU=IT/CN=164.132.104.120/emailAddress=[email protected]
[006.081]
Certificate 2 of 2 in chain:
subject= /C=US/ST=California/L=San Francisco/O=Vesta Control Panel/OU=IT/CN=164.132.104.120/emailAddress=[email protected]
issuer= /C=US/ST=California/L=San Francisco/O=Vesta Control Panel/OU=IT/CN=164.132.104.120/emailAddress=[email protected]
[006.082] Cert NOT VALIDATED: self signed certificate
[006.082] So email is encrypted but the domain is not verified
[006.082] Cert Hostname DOES NOT VERIFY (mail.lama.md != 164.132.104.120)
[006.082] So email is encrypted but the host is not verified
[006.083] ~~> EHLO checktls.com
[006.224] <~~ 250-164.132.104.120 Hello www4.checktls.com [216.68.85.112]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN
250 HELP
[006.225] TLS successfully started on this server
[006.225] ~~> MAIL FROM:<[email protected]>
[006.360] <~~ 250 OK
[006.361] Sender is OK
[006.361] ~~> RCPT TO:<[email protected]>
[006.762] <~~ 250 Accepted
[006.762] Recipient OK, E-mail address proofed
[006.763] ~~> QUIT
[006.898] <~~ 221 164.132.104.120 closing connection

They write that:

Note: Cert failures do not affect TLS encryption, but may mean the site isn't who they say they are

so the problem is not with the certificate.

Any ideas on what can cause this issue?

Post by **tjebbeke** » Thu Mar 03, 2016 8:24 am

Can you show us your exim log?

luchfilip · Post by **luchfilip** » Thu Mar 03, 2016 9:50 am

tjebbeke wrote:Can you show us your exim log?

Code: Select all

 
 DATA
2016-03-03 10:45:11 1abPol-0004Xo-DR DKIM: d=gmail.com s=20120113 c=relaxed/relaxed a=rsa-sha256 [verification succeeded]
2016-03-03 10:45:11 1abPol-0004Xo-DR malware acl condition: clamd: unable to connect to UNIX socket (/var/run/clamav/clamd.sock): No such file or directory
2016-03-03 10:45:11 1abPol-0004Xo-DR H=mail-lb0-f182.google.com [209.85.217.182] X=TLSv1.2:AES128-GCM-SHA256:128 F=<[email protected]> temporarily rejected after DATA
2016-03-03 10:45:37 1abPpB-0004Y3-Hf DKIM: d=gmail.com s=20120113 c=relaxed/relaxed a=rsa-sha256 [verification succeeded]
2016-03-03 10:45:37 1abPpB-0004Y3-Hf malware acl condition: clamd: unable to connect to UNIX socket (/var/run/clamav/clamd.sock): No such file or directory
2016-03-03 10:45:37 1abPpB-0004Y3-Hf H=mail-lb0-f178.google.com [209.85.217.178] X=TLSv1.2:AES128-GCM-SHA256:128 F=<[email protected]> temporarily rejected after DATA

It looks like this has to be the problem: "malware acl condition: clamd: unable to connect to UNIX socket" I've googled it and people say I need to update clamd-daemon or clamd. Any suggestions?

luchfilip · Post by **luchfilip** » Thu Mar 03, 2016 11:20 am

Update:

I've tried to resolve this issue with "malware acl condition: clamd: unable to connect to UNIX socket (/var/run/clamav/clamd.sock)" but no succes. The main problem is that I can't execute

Code: Select all

/etc/init.d/clamd restart

nor

Code: Select all

/etc/init.d/clamd-daemon restart

is says

Code: Select all

-bash: /etc/init.d/clamd: No such file or directory

I've tried to install it, but everything seems to be installed already. Shall I remove clamd and install again?

Post by **tjebbeke** » Thu Mar 03, 2016 12:43 pm

mkdir /var/run/clamav/
сhown clam:mail /var/run/clamav/

luchfilip · Post by **luchfilip** » Thu Mar 03, 2016 1:23 pm

tjebbeke wrote:mkdir /var/run/clamav/
сhown clam:mail /var/run/clamav/

I did that, and I can receive emails! thanks a lot. why did this help? :D

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