Vesta Control Panel - Forum

Community Forum

Skip to content

Advanced search
  • Quick links
    • Main site
    • Github repo
    • Google Search
  • FAQ
  • Login
  • Register
  • Board index Main Section Mail Server
  • Search

SMTP Error (550)

Questions regarding the Mail Server
Dovecot, Exim, RoundCube
Post Reply
  • Print view
Advanced search
2 posts • Page 1 of 1
todhend
Posts: 11
Joined: Thu Mar 24, 2022 8:56 pm

Os: Ubuntu 17x
Web: apache + nginx
SMTP Error (550)
  • Quote

Post by todhend » Fri Mar 25, 2022 1:35 am

I realize this has been posted before but I can't find the fix
I have a fully functional subscription paid direct admin server on my network, it works fine, I'm trying to mimic the settings for Vesta, I have an external dns server and as far as I can tell everything is the same from the web portal set up, the only thing not working is sending mail, I immediately keep getting this error.
SMTP Error (550): Failed to set sender "USER" (Access denied - Invalid HELO name (See RFC2821 4.1.3)).

I have full access to the files of both servers, please guide me to the root of the problem
Top

todhend
Posts: 11
Joined: Thu Mar 24, 2022 8:56 pm

Os: Ubuntu 17x
Web: apache + nginx
Re: SMTP Error (550)
  • Quote

Post by todhend » Fri Mar 25, 2022 7:12 pm

just found the issue, its working now

Here is the solution.

You should add smtp helo name in the configuration.

$config['smtp_helo_host'] = 'localhost';
Find the file config.inc.php from your mail client application, and add the line.

VestaCP: /etc/roundcubemail/config.inc.php
Top


Post Reply
  • Print view

2 posts • Page 1 of 1

Return to “Mail Server”



  • Board index
  • All times are UTC
  • Delete all board cookies
  • The team
Powered by phpBB® Forum Software © phpBB Limited
*Original Author: Brad Veryard
*Updated to 3.2 by MannixMD
 

 

Login  •  Register

I forgot my password