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I can receive email but can not send out

Posted: Sat Dec 26, 2015 4:26 pm
by baijianpeng
Today I re-installed VestaCP on my VPS, so this is a fresh installation of the latest version of VCP.

After installing, I created an email domain (joomlagate.com) and email account ([email protected]).

Next, I made a test: send email to and from that new account.

The result is: I can receive incoming emails, but can NOT send out emails, both Webmail and SMTP via Outlook client.

I checked the /var/log/exim/main.log file:

Code: Select all

[root@joomlacloud exim]# tail main.log 
2015-12-27 00:06:10 1aCmsV-0003IP-3r == [email protected] R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
2015-12-27 00:06:10 1aCrGh-0000NQ-8X Message is frozen
2015-12-27 00:06:10 1aCquo-0008MR-4W == [email protected] routing defer (-51): retry time not reached
2015-12-27 00:06:10 1aCoSW-00054g-3I Message is frozen
2015-12-27 00:06:10 End queue run: pid=1911
2015-12-27 00:07:56 no host name found for IP address 223.13.185.221
2015-12-27 00:07:58 1aCrNu-0000VM-Ji <= [email protected] H=(DESKTOPECAGNVV) [223.13.185.221] P=esmtpsa X=TLSv1.2:DHE-RSA-AES256-GCM-SHA384:256 A=dovecot_login:[email protected] S=4311 [email protected]
2015-12-27 00:08:28 1aCrNu-0000VM-Ji == [email protected] R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
2015-12-27 00:16:40 1aCrWK-0000yl-25 <= [email protected] U=baijianpengla P=local S=1043 [email protected]
2015-12-27 00:16:40 1aCrWK-0000yl-25 == [email protected] R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
It seems that there is an unexpected string of "[email protected]" , why?

I checked my exim.conf file, but can not find the string "[email protected]" inside. Where did this strings comes ?

This Gmail account is the "admin email address" I input at the beginning of installing VestaCP. How can it be in the log of Exim?

Hope someone here can help me to solve this.

Thank you.

Re: I can receive email but can not send out

Posted: Sun Dec 27, 2015 1:28 pm
by baijianpeng
OK, I solved this issue my self:

When I created my email account, I had checked the option "DKIM support" , though I don't know what it is.

Today I edited that email account and un-checked the "DKIM support" option. Then I can send out emails now.

Hope this can help someone else who met the same issue.

Thank you.