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Connection Issues

Questions regarding the Mail Server
Dovecot, Exim, RoundCube
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edg3d903
Posts: 4
Joined: Sun Feb 14, 2016 8:26 pm

Connection Issues
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Post by edg3d903 » Sun Feb 14, 2016 8:33 pm

Hi,

Recently installed VestaCP. Everything is working great, except for emails. Email accounts can be easily created, and logged into via roundcube webmail as well. Emails are also being sent just fine. However, I am facing two issues - 1) emails are not coming in, and 2) I can't seem to configure a mail client (outlook, windows 10 mail app, gmail app on android phone) and I get error similar to "Could not connect to server".

- Checked firewall, and all appropriate ports are accepted/allowed
- Exim seems to be turned off even if I manually start/retart the service
- dovecot, clamd, spamassassin are all running and log shows no error.

Thank you, appreciate any help.

EDIT - I should mention, my installation is on CentOS 6.X
Last edited by edg3d903 on Sun Feb 14, 2016 9:08 pm, edited 1 time in total.
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dpeca
VestaCP Team
Posts: 473
Joined: Wed Nov 25, 2015 7:30 pm

Re: Connection Issues
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Post by dpeca » Sun Feb 14, 2016 8:44 pm

Maybe I can help you with a second problem.
When you are creating email accounts, there are wrong port numbes displayed on the right side.

Correct port numbers are these:
smtp = 465 / SSL
imap = 993 / SSL
pop3 = 995 / SSL

At least - these port numbers are on Debian.

Maybe you should try to reconfigure your mail clients with these port numbers.
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edg3d903
Posts: 4
Joined: Sun Feb 14, 2016 8:26 pm

Re: Connection Issues
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Post by edg3d903 » Sun Feb 14, 2016 9:09 pm

dpeca wrote:Maybe I can help you with a second problem.
When you are creating email accounts, there are wrong port numbes displayed on the right side.

Correct port numbers are these:
smtp = 465 / SSL
imap = 993 / SSL
pop3 = 995 / SSL

At least - these port numbers are on Debian.

Maybe you should try to reconfigure your mail clients with these port numbers.
Thanks, I'll try that now. I should mention, my installation is on CentOS 6.X

EDIT - Just tried it, it looks like the setup goes through fine for incoming server, but it spits back "Couldn't open connection to server." error immediately.
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