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Problem sending emails

Posted: Wed Mar 02, 2016 10:22 am
by Antoine
Hello,
I'm trying to send an email from a server with vestacp to another server with vestacp. When I try to send the email, I receive the following error:

Code: Select all

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

 ***@***
    SMTP error from remote mail server after RCPT TO:<***@***>:
    host *** [***.***.***,***]: 550-Verification failed for <***@***>
    550-Unrouteable address
    550 Sender verify failed
How can I solve this?

Thank you so much!

Re: Problem sending emails

Posted: Wed Mar 02, 2016 10:45 am
by tjebbeke
Can you show us your exim log file in /var/log?

Re: Problem sending emails

Posted: Wed Mar 02, 2016 11:52 am
by Antoine
tjebbeke wrote:Can you show us your exim log file in /var/log?
Image

Thank you!

Re: Problem sending emails

Posted: Wed Mar 02, 2016 2:52 pm
by tjebbeke
Your ports are open? No other errors in the log file?

Re: Problem sending emails

Posted: Thu Mar 03, 2016 12:08 pm
by Antoine
tjebbeke wrote:Your ports are open? No other errors in the log file?
Hello,
Yes, all the necessary ports are open. I am sending emails to GMail addresses and perfectly receive. The problem is when I send mails to another server with VestaCP.

I have multiple errors in the records, but they contain private information. Can I send the file by private?

Thank you so much!

Re: Problem sending emails

Posted: Thu Mar 03, 2016 12:39 pm
by tjebbeke
Antoine wrote:
tjebbeke wrote:Your ports are open? No other errors in the log file?
Hello,
Yes, all the necessary ports are open. I am sending emails to GMail addresses and perfectly receive. The problem is when I send mails to another server with VestaCP.

I have multiple errors in the records, but they contain private information. Can I send the file by private?

Thank you so much!
Of course you can send me a PM.

Re: Problem sending emails

Posted: Mon Mar 07, 2016 12:19 pm
by Antoine
Somebody can help?

Re: Problem sending emails

Posted: Mon Mar 07, 2016 12:33 pm
by tjebbeke
Antoine wrote:Somebody can help?
Hi, I have just the same problem now, I hope I can find why it's not working.

Re: Problem sending emails

Posted: Mon Mar 07, 2016 9:21 pm
by Antoine
Okay, I'll wait until we can find a solution.

Could there be a problem with Exim packages that provide Linux distributions?

Re: Problem sending emails

Posted: Tue Mar 08, 2016 10:46 pm
by tjebbeke