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I can send email but can't Receive email

Posted: Thu Jun 16, 2016 12:27 pm
by Biswajit
If I send email from [email protected] to a gmail or any other email address Mail is delivering correctly.

In Other hand if I reply to that email or send a fresh email from those external email address ( like [email protected] to [email protected] ) it is not receiving. I can't see any incoming email in Roundcube.

I have also tried to send email from one internal address to another address. ( like [email protected] to [email protected] ) but the mail is not sending / receiving.

In all the cases no error is being shown. Even In gmail when I send email to [email protected] it shows the message has been sent but I am not receiving any.

Can anyone please help me on this.

I am using Debian. If you need any log info then please also mention the path of the log file.

Thank you!

Re: I can send email but can't Receive email

Posted: Sun Jun 19, 2016 6:22 am
by Biswajit
Have anyone any possible solution, please?

Re: I can send email but can't Receive email

Posted: Sun Jun 19, 2016 9:37 am
by skamasle
Check if you have correct mx entry in your dns.

Re: I can send email but can't Receive email

Posted: Sun Jun 19, 2016 1:02 pm
by misterpat
I also had this problem. Turns out ClamAV wasn't working properly. Check ClamAV logs and make sure its running ok. Within a day mine had a log file around 20 megs in size. Once I fixed ClamAV emails sent and received ok.

EDIT:

Check for these errors:

Code: Select all

ERROR: LOCAL: Socket file /var/run/clamav/clamd.sock could not be bound: Permission denied
ERROR: Can't unlink the socket file /var/run/clamav/clamd.sock
Try this:

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mkdir /var/run/clamav/
chown clam:clam /var/run/clamav

Re: I can send email but can't Receive email

Posted: Fri Dec 08, 2017 9:31 pm
by ohioiproject

Code: Select all

root@oip:~# mkdir /var/run/clamav/
mkdir: cannot create directory '/var/run/clamav/': File exists
root@oip:~# chown clam:clam /var/run/clamav
chown: invalid user: 'clam:clam'
Still broken for me

Re: I can send email but can't Receive email

Posted: Sat Dec 09, 2017 5:29 pm
by vanderheyde
skamasle wrote:Check if you have correct mx entry in your dns.
I'd look at this first. Can you show us the DNS records for this domain, please?