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Can send an e-mail, however that gets put into the spam folder on Gmail, cannot receive any e-mails.

Questions regarding the Mail Server
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AFN
Posts: 39
Joined: Sat Feb 01, 2014 2:03 am

Can send an e-mail, however that gets put into the spam folder on Gmail, cannot receive any e-mails.

Postby AFN » Tue Apr 25, 2017 2:44 am

I discovered this error when I gone to reset my Apple password. I noticed that I have no e-mails from Apple, so I did a test and sent an e-mail to my Gmail account and it gone to the spam folder, why I don’t know, so I then sent myself an e-mail and no e-mail shows up. I notice this is an issue on user accounts, not the admin account.


I’m not sure what is going on. I did a clean installation.

skurudo
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Re: Can send an e-mail, however that gets put into the spam folder on Gmail, cannot receive any e-mails.

Postby skurudo » Tue Apr 25, 2017 6:07 am

Check logs first.
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mehargags
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Re: Can send an e-mail, however that gets put into the spam folder on Gmail, cannot receive any e-mails.

Postby mehargags » Tue Apr 25, 2017 7:51 am

There are multiple factors affecting this like

1. Your MX, SPF, DKIM records are properly setup ?

2. Is your server's IP blacklisted ?

3. tail your exim log and see what it is saying about errors in delivery

AFN
Posts: 39
Joined: Sat Feb 01, 2014 2:03 am

Re: Can send an e-mail, however that gets put into the spam folder on Gmail, cannot receive any e-mails.

Postby AFN » Tue Apr 25, 2017 11:04 am

skurudo wrote:Check logs first.

What error logs do I need to look at?

AFN
Posts: 39
Joined: Sat Feb 01, 2014 2:03 am

Re: Can send an e-mail, however that gets put into the spam folder on Gmail, cannot receive any e-mails.

Postby AFN » Tue Apr 25, 2017 11:27 am

mehargags wrote:There are multiple factors affecting this like

1. Your MX, SPF, DKIM records are properly setup ?
If they where not properly setup, I won't know how to fix them. Maybe the error logs will tell me.

2. Is your server's IP blacklisted ?
No, as fair as I am aware they are not blacklisted.

3. tail your exim log and see what it is saying about errors in delivery

If I am looking at the right log, I don't see anything that is odd, other than IPs are know to spam have tried to send e-mails but failed. If that does not answer the question, than I do not know what your asking me to look at to post here.

skurudo
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Re: Can send an e-mail, however that gets put into the spam folder on Gmail, cannot receive any e-mails.

Postby skurudo » Tue Apr 25, 2017 1:25 pm

AFN wrote:
skurudo wrote:Check logs first.

What error logs do I need to look at?


exim log
-> DigitalOcean competition - please, support us
-> fix for phpmyadmin - nice and sweet now

AFN
Posts: 39
Joined: Sat Feb 01, 2014 2:03 am

Re: Can send an e-mail, however that gets put into the spam folder on Gmail, cannot receive any e-mails.

Postby AFN » Wed Apr 26, 2017 3:44 pm

skurudo wrote:
AFN wrote:
skurudo wrote:Check logs first.

What error logs do I need to look at?


exim log


When I sent myself a test e-mail Google says this "DNS Error: 6360745 DNS type 'mx' lookup of afn.me responded with code SERVFAIL". This is on a user account.

mike96
Posts: 1
Joined: Fri Jul 21, 2017 12:22 pm

Re: Can send an e-mail, however that gets put into the spam folder on Gmail, cannot receive any e-mails.

Postby mike96 » Fri Jul 21, 2017 12:26 pm

Hi,

Try configuring your mail again. You can also go for the default settings while configuring your mail again.


-----
Regards,
Mike Craig
IT Solutions

MayankRoy
Posts: 1
Joined: Tue Nov 21, 2017 12:03 pm

Re: Can send an e-mail, however that gets put into the spam folder on Gmail, cannot receive any e-mails.

Postby MayankRoy » Tue Nov 21, 2017 12:10 pm

Hi,

Your email settings probably need to be reset to default. I cannot think of any other fix to this.

-------
Regards,
Mayank Roy
SEO Experts India - Indian SEO Services | SEO Company India


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