Page 1 of 2
Can send an e-mail, however that gets put into the spam folder on Gmail, cannot receive any e-mails.
Posted: Tue Apr 25, 2017 2:44 am
by AFN
I discovered this error when I gone to reset my Apple password. I noticed that I have no e-mails from Apple, so I did a test and sent an e-mail to my Gmail account and it gone to the spam folder, why I don’t know, so I then sent myself an e-mail and no e-mail shows up. I notice this is an issue on user accounts, not the admin account.
I’m not sure what is going on. I did a clean installation.
Re: Can send an e-mail, however that gets put into the spam folder on Gmail, cannot receive any e-mails.
Posted: Tue Apr 25, 2017 6:07 am
by skurudo
Check logs first.
Re: Can send an e-mail, however that gets put into the spam folder on Gmail, cannot receive any e-mails.
Posted: Tue Apr 25, 2017 7:51 am
by mehargags
There are multiple factors affecting this like
1. Your MX, SPF, DKIM records are properly setup ?
2. Is your server's IP blacklisted ?
3. tail your exim log and see what it is saying about errors in delivery
Re: Can send an e-mail, however that gets put into the spam folder on Gmail, cannot receive any e-mails.
Posted: Tue Apr 25, 2017 11:04 am
by AFN
skurudo wrote:Check logs first.
What error logs do I need to look at?
Re: Can send an e-mail, however that gets put into the spam folder on Gmail, cannot receive any e-mails.
Posted: Tue Apr 25, 2017 11:27 am
by AFN
mehargags wrote:There are multiple factors affecting this like
1. Your MX, SPF, DKIM records are properly setup ?
If they where not properly setup, I won't know how to fix them. Maybe the error logs will tell me.
2. Is your server's IP blacklisted ?
No, as fair as I am aware they are not blacklisted.
3. tail your exim log and see what it is saying about errors in delivery
If I am looking at the right log, I don't see anything that is odd, other than IPs are know to spam have tried to send e-mails but failed. If that does not answer the question, than I do not know what your asking me to look at to post here.
Re: Can send an e-mail, however that gets put into the spam folder on Gmail, cannot receive any e-mails.
Posted: Tue Apr 25, 2017 1:25 pm
by skurudo
AFN wrote:skurudo wrote:Check logs first.
What error logs do I need to look at?
exim log
Re: Can send an e-mail, however that gets put into the spam folder on Gmail, cannot receive any e-mails.
Posted: Wed Apr 26, 2017 3:44 pm
by AFN
skurudo wrote:AFN wrote:skurudo wrote:Check logs first.
What error logs do I need to look at?
exim log
When I sent myself a test e-mail Google says this "DNS Error: 6360745 DNS type 'mx' lookup of afn.me responded with code SERVFAIL". This is on a user account.
Re: Can send an e-mail, however that gets put into the spam folder on Gmail, cannot receive any e-mails.
Posted: Fri Jul 21, 2017 12:26 pm
by mike96
Hi,
Try configuring your mail again. You can also go for the default settings while configuring your mail again.
-----
Regards,
Mike Craig
Re: Can send an e-mail, however that gets put into the spam folder on Gmail, cannot receive any e-mails.
Posted: Tue Nov 21, 2017 12:10 pm
by MayankRoy
Hi,
Your email settings probably need to be reset to default. I cannot think of any other fix to this.
-------
Regards,
Mayank Roy
Re: Can send an e-mail, however that gets put into the spam folder on Gmail, cannot receive any e-mails.
Posted: Fri Dec 28, 2018 1:08 pm
by katewick
It can be due to your MX, SPF, DKIM records are properly setup, or if your server's IP blacklisted or tail your exim log and see what it is saying about errors in delivery.
Regards,
Kate