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Not able to connect to mail server

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sun
Posts: 3
Joined: Tue Sep 05, 2017 9:07 am

Not able to connect to mail server

Postby sun » Tue Sep 05, 2017 9:14 am

Hi,

I've installed exit/dovecot/clam/spamassassin on my existing vestacp install.

The hostname that I'm using is ns1.bookdlook.com

I had an existing client domain (chewcentral.com), and he now requested for mail so I've created a new mail domain using the same name as the web domain. I had no issue in creating the user account. However, I'm not able to logon to server using the credentials.

Here is what https://www.checktls.com/perl/live/TestReceiver.pl returns:
Trying TLS on ns1.bookdlook.com[23.111.156.114] (1):

seconds test stage and result
[000.037] Connected to server
[000.865] <-- 220 ns1.bookdlook.com ESMTP Exim 4.89 Tue, 05 Sep 2017 14:31:30 +0530
[000.865] We are allowed to connect
[000.865] --> EHLO checktls.com
[000.900] <-- 250-ns1.bookdlook.com Hello www4.checktls.com [216.68.85.112]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-CHUNKING
250-STARTTLS
250-PRDR
250 HELP
[000.900] We can use this server
[000.900] TLS is an option on this server
[000.901] --> STARTTLS
[000.945] <-- 220 TLS go ahead
[000.945] STARTTLS command works on this server
[001.033] SSLVersion in use: TLSv1.2
[001.033] Cipher in use: ECDHE-RSA-AES128-SHA256
[001.033] Connection converted to SSL
[001.035]
Certificate 1 of 1 in chain:
serialNumber= b1:fb:dc:42:f3:94:6a:b9
subject= /C=--/ST=SomeState/L=SomeCity/O=SomeOrganization/OU=SomeOrganizationalUnit/CN=ns1.bookdlook.com
issuer= /C=--/ST=SomeState/L=SomeCity/O=SomeOrganization/OU=SomeOrganizationalUnit/CN=ns1.bookdlook.com
[001.036] Cert VALIDATION ERROR(S): self signed certificate
[001.036] So email is encrypted but the recipient domain is not verified
[001.036] Cert Hostname VERIFIED (ns1.bookdlook.com = ns1.bookdlook.com)
[001.036] ~~> EHLO checktls.com
[001.073] <~~ 250-ns1.bookdlook.com Hello www4.checktls.com [216.68.85.112]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-CHUNKING
250-PRDR
250 HELP
[001.073] TLS successfully started on this server
[001.073] ~~> MAIL FROM:<test@checktls.com>
[001.108] <~~ 250 OK
[001.109] Sender is OK
[001.109] ~~> RCPT TO:<vikram@chewcentral.com>
[001.180] <~~ 550 relay not permitted
[001.180] Cannot proof email address (reason: RCPT TO rejected)
[001.180] Note: This does not affect the CheckTLS Confidence Factor
[001.595] ~~> QUIT
[001.630] <~~ 221 ns1.bookdlook.com closing connection


Could anyone please guide me as to how can I correct the issue.

I am getting certificate error while trying to connect via a mail client. Also the webmail address chewcentral.com/webmail does not exist.

sun
Posts: 3
Joined: Tue Sep 05, 2017 9:07 am

Re: Not able to connect to mail server

Postby sun » Wed Sep 06, 2017 6:49 am

Resolved it by changing exit configuration.

However, now I'm facing the issue that created users are not found. Also, webmail link doesn't work (returns a 404). Has anyone been able to resolve it?


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