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Mail send receive working for some not all?

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JakeTheDog420
Posts: 14
Joined: Sun Sep 24, 2017 6:00 am

Mail send receive working for some not all?
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Post by JakeTheDog420 » Wed Sep 27, 2017 10:09 am

It seems the mail server is working intermittently or something.

I've been using the server for personal projects etc so nothing major and had my email server working fine with ability to send and recieive emails, connection through desktop mail clients and also my phone etc. Just registered a "client" up who wanted the ability to have custom email address's and had a domain. I set it all up and they were sending emails just fine, also recieiving emails. There were some issues while setting up which were quite weird like how I had all of the details input correctly to the desktop mail client but it wouldn't sync the msgs or send any out etc.

Eventually after deleting and re-adding a few times and spamming the sync button it synced and worked.
Everything seems to have gone down hill from there since then all email accounts have been playing up.

The ones created first (so my emails for my personal projects) work or at least they work a lot better than these newer ones that are being created but like I just attempted to create a new email under the domain that I set up for my client and I sent an email to it and it has not received anything. Not in any folders including junk! I haven't today checked to see if my other emails are still working so let me check that now. I'll just quickly repeat the test on my clients domain to see if it gets any emails or can send!

Okay so update.

I sent an email from my own personal hotmail email to my test created email under clients domain. NON RECIEPT.
I sent an email from my own personal hotmail email to my email created under my own personal domain. RECIEVED.
I sent an email from my own personal hotmail email to both my personal email domain and my email under clients domain. RECIEVED ON PERSONAL DOMAIN NOT ON CLIENTS EMAIL DOMAIN.

I am able to send emails FROM the clients emails outwards (however they went to junk folder.)

This seems like a misconfiguration issue however this domain was able to both send and recieive emails last night so I don't get how it can go from one end of the spectrum to the other?

Does anyone have any suggestions or theorys on what might be the cause here? The sooner I can get this resolved the better so any help at all is really appreciated!

I was thinking of just simply deleting the whole user and then re-adding him onto the vestacp and re-add his web and mail accounts/records but obviously thats a fairly long process and I dont want to have to do that each and every time so I'd prefer to discover what's caused this issue so I know how to fix and what to avoid for the future!

Thanks for reading all this lol
Any helps appreciated :)
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