I cann't receive mail, how can i fix it?

ThuHuyen · Post by **ThuHuyen** » Wed Feb 20, 2019 2:36 am

Hello

I can send mail but not receive mail with roundcube from others, how to fix this?

Thanks!

HenrysCat · Post by **HenrysCat** » Thu Feb 21, 2019 8:51 am

We need more info to be able to help, any failure report sent back?
This is a good place to start https://mxtoolbox.com/

ThuHuyen · Post by **ThuHuyen** » Fri Feb 22, 2019 9:01 am

This here:
dmarc mydomain.com DMARC Quarantine/Reject policy not enabled More Info
mx mydomain.com DMARC Quarantine/Reject policy not enabled More Info
dns mydomain.com Name Servers are on the Same Subnet More Info
smtp mail.mydomain.com Reverse DNS does not match SMTP Banner More Info
smtp mail.mydomain.com Warning - Does not support TLS. More Info
smtp mail.mydomain.com 15.960 seconds - Not good! on Transaction Time

HenrysCat · Post by **HenrysCat** » Mon Feb 25, 2019 8:52 am

Use the Test Email Server from the orange drop down, also anything in /var/log/exim/rejectlog

Emohlyni · Post by **Emohlyni** » Wed Feb 27, 2019 2:09 am

My original 6 year account, with a verified email has been locked due to a possible compromise. I put my username into the reset box and it comes back with my username @ gmail.com which is not my verified email. Not getting the reset emails. Try visit bsg.world website. If this suits you, write how your successes.

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