Page 1 of 1
I cann't receive mail, how can i fix it?
Posted: Wed Feb 20, 2019 2:36 am
by ThuHuyen
Hello
I can send mail but not receive mail with roundcube from others, how to fix this?
Thanks!
Re: I cann't receive mail, how can i fix it?
Posted: Thu Feb 21, 2019 8:51 am
by HenrysCat
We need more info to be able to help, any failure report sent back?
This is a good place to start
https://mxtoolbox.com/
Re: I cann't receive mail, how can i fix it?
Posted: Fri Feb 22, 2019 9:01 am
by ThuHuyen
This here:
dmarc mydomain.com DMARC Quarantine/Reject policy not enabled More Info
mx mydomain.com DMARC Quarantine/Reject policy not enabled More Info
dns mydomain.com Name Servers are on the Same Subnet More Info
smtp mail.mydomain.com Reverse DNS does not match SMTP Banner More Info
smtp mail.mydomain.com Warning - Does not support TLS. More Info
smtp mail.mydomain.com 15.960 seconds - Not good! on Transaction Time
Re: I cann't receive mail, how can i fix it?
Posted: Mon Feb 25, 2019 8:52 am
by HenrysCat
Use the Test Email Server from the orange drop down, also anything in /var/log/exim/rejectlog
Re: I cann't receive mail, how can i fix it?
Posted: Wed Feb 27, 2019 2:09 am
by Emohlyni
My original 6 year account, with a verified email has been locked due to a possible compromise. I put my username into the reset box and it comes back with my username @ gmail.com which is not my verified email. Not getting the reset emails. Try visit
bsg.world website. If this suits you, write how your successes.