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mail not working after restore

Posted: Tue Jul 02, 2019 2:28 pm
by verus001
Hi,
I had to do a restore and I can login and connect to my webmail but not send or receive email.
Exim service is started and I uncommented clamd and spamassassin in exim.conf.

When I try to send an e-mail, I get:
SMTP-error: [451] Temporary local problem - please try later

in the exim mail log I get:

2019-07-02 15:47:06 1hiKzq-0004Fi-M2 malware acl condition: sophie /var/run/sophie : unable to connect to UNIX socket (/var/run/sophie): Permission denied
2019-07-02 15:47:06 1hiKzq-0004Fi-M2 H=localhost (xxx.xxxxx.be) [127.0.0.1] F=<info@xxxxx.be> temporarily rejected after DATA


What could this be?
Thank you. Ph.

Re: mail not working after restore

Posted: Wed Jul 03, 2019 7:29 pm
by skamasle
Hi

You have runing third party anti malware in your server ?

Message say cant connect with sophie, as I know vesta not run any anti malware called sophie, so check what software you have installed in your server, and check your exim configuration for any sophie acl call and comment it ( previus backup )
----

Check this

https://lists.gt.net/exim/users/110272

Re: mail not working after restore

Posted: Tue Aug 13, 2019 1:07 am
by devesa
For me works changing this:

Code: Select all

malware = *
For this:

Code: Select all

malware = */defer_ok
In file: /etc/exim4/exim4.conf.template