server error (forbidden)

maxlinux2000 · Post by **maxlinux2000** » Mon Feb 02, 2015 1:54 pm

HI,

today roundcube tell me: server error (forbidden) in a red flag
where i can look for more informations in order to found the problem?

I think that is a IMAP problem, because POP3 works fine.

tnx
MaX

Post by **skurudo** » Mon Feb 02, 2015 9:18 pm

/var/log/roundcube/errors
/var/log/exim4/*
?

maxlinux2000 · Post by **maxlinux2000** » Mon Feb 02, 2015 10:10 pm

Code: Select all

root@web:~# tail /var/log/roundcube/errors
[01-Feb-2015 23:36:54 +0000]: IMAP Error: Login failed for [email protected] from 104.236.157.63(X-Real-IP: 193.28.228.45,X-Forwarded-For: 193.28.228.45). AUTHENTICATE PLAIN: Authentication failed. in /usr/share/roundcube/program/include/rcube_imap.php on line 205 (POST /webmail/?_task=login&_action=login)
[01-Feb-2015 23:40:51 +0000]: IMAP Error: Login failed for [email protected] from 104.236.157.63(X-Real-IP: 193.28.228.45,X-Forwarded-For: 193.28.228.45). AUTHENTICATE PLAIN: Authentication failed. in /usr/share/roundcube/program/include/rcube_imap.php on line 205 (POST /webmail/?_task=login&_action=login)
[01-Feb-2015 23:53:53 +0000]: IMAP Error: Login failed for [email protected] from 104.236.157.63(X-Real-IP: 193.28.228.45,X-Forwarded-For: 193.28.228.45). AUTHENTICATE PLAIN: Authentication failed. in /usr/share/roundcube/program/include/rcube_imap.php on line 205 (POST /webmail/?_task=login&_action=login)
[01-Feb-2015 23:54:20 +0000]: IMAP Error: Login failed for [email protected] from 104.236.157.63(X-Real-IP: 193.28.228.45,X-Forwarded-For: 193.28.228.45). AUTHENTICATE PLAIN: Authentication failed. in /usr/share/roundcube/program/include/rcube_imap.php on line 205 (POST /webmail/?_task=login&_action=login)
[01-Feb-2015 23:55:18 +0000]: IMAP Error: Login failed for [email protected] from 104.236.157.63(X-Real-IP: 193.28.228.45,X-Forwarded-For: 193.28.228.45). AUTHENTICATE PLAIN: Authentication failed. in /usr/share/roundcube/program/include/rcube_imap.php on line 205 (POST /webmail/?_task=login&_action=login)
[02-Feb-2015 00:30:47 +0000]: IMAP Error: Login failed for [email protected] from 104.236.157.63(X-Real-IP: 193.28.228.45,X-Forwarded-For: 193.28.228.45). AUTHENTICATE PLAIN: Authentication failed. in /usr/share/roundcube/program/include/rcube_imap.php on line 205 (GET /webmail/?_task=settings)
[02-Feb-2015 00:30:53 +0000]: IMAP Error: Login failed for [email protected] from 104.236.157.63(X-Real-IP: 193.28.228.45,X-Forwarded-For: 193.28.228.45). AUTHENTICATE PLAIN: Authentication failed. in /usr/share/roundcube/program/include/rcube_imap.php on line 205 (GET /webmail/?_task=settings)
[02-Feb-2015 00:32:22 +0000]: IMAP Error: Login failed for [email protected] from 104.236.157.63(X-Real-IP: 193.28.228.45,X-Forwarded-For: 193.28.228.45). AUTHENTICATE PLAIN: Authentication failed. in /usr/share/roundcube/program/include/rcube_imap.php on line 205 (POST /webmail/?_task=login&_action=login)
[02-Feb-2015 00:32:36 +0000]: IMAP Error: Login failed for [email protected] from 104.236.157.63(X-Real-IP: 193.28.228.45,X-Forwarded-For: 193.28.228.45). AUTHENTICATE PLAIN: Authentication failed. in /usr/share/roundcube/program/include/rcube_imap.php on line 205 (POST /webmail/?_task=login&_action=login)
[02-Feb-2015 13:49:00 +0000]: DB Error: MDB2 Error: constraint violation Query: _doQuery: [Error message: Could not execute statement] [Last executed query: EXECUTE mdb2_statement_mysql_4fbf0bed8b3bee0905726c89a9a34e6cdad1645d9 USING @0, @1, @2] [Native code: 1062] [Native message: Duplicate entry 'hrtmokl4sb9ec0pj5lailib5a2' for key 'PRIMARY']  in /usr/share/roundcube/program/include/rcube_mdb2.php on line 719 (GET /webmail/?_task=mail&_action=list&_mbox=INBOX&_refresh=1&_remote=1&_unlock=loading1422884938761&_=1422884938774)
root@web:~#

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root@web:~# cd /var/log/exim4/
root@web:/var/log/exim4# ls
mainlog        mainlog.2.gz  mainlog.5.gz  mainlog.8.gz  rejectlog	  rejectlog.2.gz  rejectlog.5.gz  rejectlog.8.gz
mainlog.1      mainlog.3.gz  mainlog.6.gz  mainlog.9.gz  rejectlog.1	  rejectlog.3.gz  rejectlog.6.gz  rejectlog.9.gz
mainlog.10.gz  mainlog.4.gz  mainlog.7.gz  paniclog	 rejectlog.10.gz  rejectlog.4.gz  rejectlog.7.gz
root@web:/var/log/exim4# tail mainlog
2015-02-02 20:55:46 1YIO26-0001W5-Lz <= [email protected] U=my-robot P=local S=1172 [email protected]
2015-02-02 20:55:47 1YIO27-0001oN-MF <= [email protected] U=my-robot P=local S=1354 [email protected]
2015-02-02 20:55:48 1YIO26-0001W5-Lz => [email protected] R=dnslookup T=remote_smtp H=gmail-smtp-in.l.google.com [74.125.28.26] X=TLS1.2:RSA_ARCFOUR_SHA1:128
2015-02-02 20:55:48 1YIO26-0001W5-Lz Completed
2015-02-02 20:55:49 1YIO27-0001oN-MF => [email protected] R=dnslookup T=remote_smtp H=gmail-smtp-in.l.google.com [74.125.28.27] X=TLS1.2:RSA_ARCFOUR_SHA1:128
2015-02-02 20:55:49 1YIO27-0001oN-MF Completed
2015-02-02 21:14:48 Start queue run: pid=15027
2015-02-02 21:14:48 End queue run: pid=15027
2015-02-02 21:44:48 Start queue run: pid=11501
2015-02-02 21:44:48 End queue run: pid=11501
root@web:/var/log/exim4#

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root@web:/var/log/exim4# tail paniclog 
2015-02-01 19:29:10 1YI0Ch-0001W5-Tk unable to open private key file for reading: /etc/exim4/domains/clock.com/dkim.pem
2015-02-01 19:32:11 1YI0Fe-00015x-Ed unable to open private key file for reading: /etc/exim4/domains/clock.com/dkim.pem
2015-02-01 19:32:12 1YI0Fe-00016D-FZ unable to open private key file for reading: /etc/exim4/domains/clock.com/dkim.pem
2015-02-01 21:58:31 1YI2XG-0003jQ-L6 unable to open private key file for reading: /etc/exim4/domains/clock.com/dkim.pem
2015-02-01 22:04:25 1YI2cy-00061P-0P unable to open private key file for reading: /etc/exim4/domains/clock.com/dkim.pem
root@web:/var/log/exim4#

/var/log/exim/rejectlog ---> empty

I can see another problem here:
2015-02-01 19:29:10 1YI0Ch-0001W5-Tk unable to open private key file for reading: /etc/exim4/domains/clock.com/dkim.pem
2015-02-01 19:32:11 1YI0Fe-00015x-Ed unable to open private key file for reading: /etc/exim4/domains/clock.com/dkim.pem
2015-02-01 19:32:12 1YI0Fe-00016D-FZ unable to open private key file for reading: /etc/exim4/domains/clock.com/dkim.pem
2015-02-01 21:58:31 1YI2XG-0003jQ-L6 unable to open private key file for reading: /etc/exim4/domains/clock.com/dkim.pem
2015-02-01 22:04:25 1YI2cy-00061P-0P unable to open private key file for reading: /etc/exim4/domains/clock.com/dkim.pem

is dkim.pem an hardlink?

but the problem of the topic was in my-robot.eu domain

ciao
MaX

maxlinux2000 · Post by **maxlinux2000** » Tue Feb 03, 2015 1:52 am

ok... fixed the problem of etc/exim4/domains/clock.com/dkim.pem... the owner/group incorrect.

now, still reamain the error in roundcube. Any idea about it, looking the logs?

i think that the problem is this:

Code: Select all

[02-Feb-2015 13:49:00 +0000]: DB Error: MDB2 Error: constraint violation Query: _doQuery: [Error message: Could not execute statement] [Last executed query: EXECUTE mdb2_statement_mysql_4fbf0bed8b3bee0905726c89a9a34e6cdad1645d9 USING @0, @1, @2] [Native code: 1062] [Native message: Duplicate entry 'hrtmokl4sb9ec0pj5lailib5a2' for key 'PRIMARY']  in /usr/share/roundcube/program/include/rcube_mdb2.php on line 719 (GET /webmail/?_task=mail&_action=list&_mbox=INBOX&_refresh=1&_remote=1&_unlock=loading1422884938761&_=1422884938774)

...but i don't uderstand how to fix it

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