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While Logging Roundcube webmail I'm getting this error.

Posted: Mon Mar 02, 2015 3:26 pm
by cloudselvam
Hi

While Logging Roundcube webmail I'm getting this error.

" An error occured"

Server Error! ( For Bidden).


This is the log from /var/log/roundcube

[02-Mar-2015 15:05:40 +0000]: PHP Error: Error loading template for logout in /usr/share/roundcubemail/program/include/rcmail_output_html.php on line 496


Please help me to resolve this issue.

Thank You.

Regards,
Cloudselvam

Re: While Logging Roundcube webmail I'm getting this error.

Posted: Wed Mar 04, 2015 7:48 pm
by skurudo
What's your OS?
In Debain I have different path - /usr/share/roundcube/program/
And what's in those file in line 496?

Re: While Logging Roundcube webmail I'm getting this error.

Posted: Wed Mar 04, 2015 7:50 pm
by skurudo
Do you update roundcube or installed it recently?

It seems like roundcube problem - http://trac.roundcube.net/ticket/1490257 and http://www.roundcubeforum.net/index.php?action=recent

Re: While Logging Roundcube webmail I'm getting this error.

Posted: Thu Mar 05, 2015 11:00 am
by cloudselvam
Hi skurudo,

Thank You for your reply.


// read template file
if (!$path || ($templ = @file_get_contents($path)) === false) {
rcube::raise_error(array(
'code' => 501,
'type' => 'php',
'line' => __LINE__, <--------- This is Line No : 496
'file' => __FILE__,
'message' => 'Error loading template for '.$realname
), true, $write);
return false;
}

I have not upgraded Roundcube. It was installed using vesta installation.

Thank You.

Regards,
CloudSelvam

Re: While Logging Roundcube webmail I'm getting this error.

Posted: Thu Mar 05, 2015 11:02 am
by cloudselvam
Hi skurudo,

Our Base OS is Centos 6.5

Thank You.

Regards,
CloudSelvam

Re: While Logging Roundcube webmail I'm getting this error.

Posted: Thu Mar 05, 2015 11:28 am
by skurudo

Re: While Logging Roundcube webmail I'm getting this error.

Posted: Wed Mar 11, 2015 6:35 am
by cloudselvam
Thank You for your support.