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Outlook 2013 cannot connect to the sever
Posted: Wed May 20, 2015 9:11 am
by adamhk0
Re: Outlook 2013 cannot connect to the sever
Posted: Wed May 20, 2015 9:11 am
by adamhk0
It maybe the server dns setting issue.
My host name is mydomain.com and I don't want to host my site under admin account, so i create a user account for it.
At my domain register, I set up ns1.mydomain.com as name server, and have ns1.mydomain.com point to my vps' ip address.
The same for ns2.
There is no domain under admin account.
The dns setting is default.
Name Servers:
ns1.localhost.ltd
ns2.localhost.ltd
When I go the my domain, it shows up the default vestacp page.
my domain seems like pointed to my vps' ip address correctly.
the following is my domain dns setting.
Re: Outlook 2013 cannot connect to the sever
Posted: Wed May 20, 2015 10:23 am
by adamhk0
My server did have ssl. I generated ssl cert and key from the csr generator in vestacp.
I only use the ssl cert and key, no SSL Certificate Authority is used
Re: Outlook 2013 cannot connect to the sever
Posted: Thu May 21, 2015 3:30 am
by adamhk0
Please help!
Re: Outlook 2013 cannot connect to the sever
Posted: Thu May 21, 2015 7:43 am
by tjebbeke
Maybe you can try to remove the CNAME records for IMAP and SMTP.
Or try different ports
imap: 143, 993
smtp: 25, 465, 587, 2525
Re: Outlook 2013 cannot connect to the sever
Posted: Thu May 21, 2015 6:16 pm
by adamhk0
tjebbeke wrote:Maybe you can try to remove the CNAME records for IMAP and SMTP.
Or try different ports
imap: 143, 993
smtp: 25, 465, 587, 2525
I have tried all ports.
Initial dns setting does not work. I tried to add CNAME to see if there is any luck.
Re: Outlook 2013 cannot connect to the sever
Posted: Fri May 22, 2015 7:11 am
by tjebbeke
adamhk0 wrote:tjebbeke wrote:Maybe you can try to remove the CNAME records for IMAP and SMTP.
Or try different ports
imap: 143, 993
smtp: 25, 465, 587, 2525
I have tried all ports.
Initial dns setting does not work. I tried to add CNAME to see if there is any luck.
The data on a CNAME record must always be another DNS name. As I see in your screenshot it is not.
Can you give me more information about your server in pm?
Re: Outlook 2013 cannot connect to the sever
Posted: Sat May 23, 2015 8:23 am
by adamhk0
tjebbeke wrote:adamhk0 wrote:tjebbeke wrote:Maybe you can try to remove the CNAME records for IMAP and SMTP.
Or try different ports
imap: 143, 993
smtp: 25, 465, 587, 2525
I have tried all ports.
Initial dns setting does not work. I tried to add CNAME to see if there is any luck.
The data on a CNAME record must always be another DNS name. As I see in your screenshot it is not.
Can you give me more information about your server in pm?
like what kind of information?
I have my vps wiped and re-installed. On my new vestacp installation, I have removed cname on my server.
Now, I can login to my mail server but cannot sent mail.
All ports are opened
Re: Outlook 2013 cannot connect to the sever
Posted: Sat May 23, 2015 8:24 am
by adamhk0
Re: Outlook 2013 cannot connect to the sever
Posted: Sat May 23, 2015 1:34 pm
by tjebbeke
adamhk0 wrote:tjebbeke wrote:adamhk0 wrote:
I have tried all ports.
Initial dns setting does not work. I tried to add CNAME to see if there is any luck.
The data on a CNAME record must always be another DNS name. As I see in your screenshot it is not.
Can you give me more information about your server in pm?
like what kind of information?
I have my vps wiped and re-installed. On my new vestacp installation, I have removed cname on my server.
Now, I can login to my mail server but cannot sent mail.
All ports are opened
Domainname, email account, ...
