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Webmail Roundcube Always Login Failed

Posted: Mon Sep 21, 2015 10:51 am
by abuhuroiroh
Could anyone help me to fix it?

Everytime I was trying to login webmail roundcube always login failed
I was trying to restart all of service and reset mail password and make new mail account


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Re: Webmail Roundcube Always Login Failed

Posted: Thu Sep 24, 2015 3:17 pm
by rnbmafia
Check the log files , probably you will see an error with reading permission for password file ...


That might fix it -> v-rebuild-mail-domains $user

Re: Webmail Roundcube Always Login Failed

Posted: Mon Sep 28, 2015 4:29 am
by Elizine
Hi,

Using the following code check if local connections are possible to port 143 :

Code: Select all

telnet localhost 143

Re: Webmail Roundcube Always Login Failed

Posted: Tue Oct 20, 2015 8:45 pm
by arivonto
Dear Abuhuroiroh

I had the same problem. But after changing to the default mail User & Group, my roundcube webmail works again!

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Password Permission and Port Assignment was not a problem in my case. I'm using VPS running Ubuntu 14.04.
Therefor, the default mail user should be Debian-exim and mail group. Before was set to my user access and ftpuser group.

Rgds,
arivonto

Re: Webmail Roundcube Always Login Failed

Posted: Thu Oct 29, 2015 9:34 am
by mach
inlog into roundcube always full mail addres and password.

Re: Webmail Roundcube Always Login Failed

Posted: Thu Oct 29, 2015 11:10 am
by mike08
Hey,

Do a

Code: Select all

tail -f /var/log/dovecot.log
And then try to log in, this will display what is going on whenever you try to login a common issue is that the user running dovecot has no r+w permission.

Re: Webmail Roundcube Always Login Failed

Posted: Fri Nov 06, 2015 5:28 am
by James017
You must build a reputation, emails from a new IP address always first go into the spam folder.?????




Ali

Re: Webmail Roundcube Always Login Failed

Posted: Thu Sep 29, 2016 3:00 pm
by baijianpeng
Today I met the same problem, when I check the log file, the result is:

Code: Select all

# tail /var/log/roundcubemail/errors.log 
[29-Sep-2016 14:45:11 +0000]: <haivngoo> IMAP Error: Login failed for admin@gate.com from 192.168.1.33(X-Real-IP: 192.168.1.4,X-Forwarded-For: 192.168.1.4). AUTHENTICATE PLAIN: Authentication failed. in /usr/share/roundcubemail/program/lib/Roundcube/rcube_imap.php on line 193 (POST /webmail/?_task=login&_action=login)
[29-Sep-2016 14:45:34 +0000]: <haivngoo> IMAP Error: Login failed for admin@gate.com from 192.168.1.33(X-Real-IP: 192.168.1.4,X-Forwarded-For: 192.168.1.4). AUTHENTICATE PLAIN: Authentication failed. in /usr/share/roundcubemail/program/lib/Roundcube/rcube_imap.php on line 193 (POST /webmail/?_task=login&_action=login)
[29-Sep-2016 14:47:35 +0000]: <haivngoo> IMAP Error: Login failed for admin@gate.com from 192.168.1.33(X-Real-IP: 192.168.1.4,X-Forwarded-For: 192.168.1.4). AUTHENTICATE PLAIN: Authentication failed. in /usr/share/roundcubemail/program/lib/Roundcube/rcube_imap.php on line 193 (POST /webmail/?_task=login&_action=login)
[29-Sep-2016 14:50:10 +0000]: <q7nfi94l> IMAP Error: Login failed for admin from 192.168.1.33(X-Real-IP: 192.168.1.4,X-Forwarded-For: 192.168.1.4). AUTHENTICATE PLAIN: Authentication failed. in /usr/share/roundcubemail/program/lib/Roundcube/rcube_imap.php on line 193 (POST /webmail/?_task=login&_action=login)
[29-Sep-2016 14:50:22 +0000]: <q7nfi94l> IMAP Error: Login failed for admin@gate.com from 192.168.1.33(X-Real-IP: 192.168.1.4,X-Forwarded-For: 192.168.1.4). AUTHENTICATE PLAIN: Authentication failed. in /usr/share/roundcubemail/program/lib/Roundcube/rcube_imap.php on line 193 (POST /webmail/?_task=login&_action=login)
[29-Sep-2016 14:50:38 +0000]: <q7nfi94l> IMAP Error: Login failed for admin@gate.com from 192.168.1.33(X-Real-IP: 192.168.1.4,X-Forwarded-For: 192.168.1.4). AUTHENTICATE PLAIN: Authentication failed. in /usr/share/roundcubemail/program/lib/Roundcube/rcube_imap.php on line 193 (POST /webmail/?_task=login&_action=login)
[29-Sep-2016 14:54:47 +0000]: <q7nfi94l> IMAP Error: Login failed for admin@gate.com from 192.168.1.33(X-Real-IP: 192.168.1.4,X-Forwarded-For: 192.168.1.4). AUTHENTICATE PLAIN: Authentication failed. in /usr/share/roundcubemail/program/lib/Roundcube/rcube_imap.php on line 193 (POST /webmail/?_task=login&_action=login)
[29-Sep-2016 14:54:55 +0000]: <q7nfi94l> IMAP Error: Login failed for admin@gate.com from 192.168.1.33(X-Real-IP: 192.168.1.4,X-Forwarded-For: 192.168.1.4). AUTHENTICATE PLAIN: Authentication failed. in /usr/share/roundcubemail/program/lib/Roundcube/rcube_imap.php on line 193 (POST /webmail/?_task=login&_action=login)
[29-Sep-2016 14:55:53 +0000]: <q7nfi94l> IMAP Error: Login failed for admin@gate.com from 192.168.1.33(X-Real-IP: 192.168.1.4,X-Forwarded-For: 192.168.1.4). AUTHENTICATE PLAIN: Authentication failed. in /usr/share/roundcubemail/program/lib/Roundcube/rcube_imap.php on line 193 (POST /webmail/?_task=login&_action=login)
[29-Sep-2016 14:57:02 +0000]: <q7nfi94l> IMAP Error: Login failed for admin@gate.com from 192.168.1.33(X-Real-IP: 192.168.1.4,X-Forwarded-For: 192.168.1.4). AUTHENTICATE PLAIN: Authentication failed. in /usr/share/roundcubemail/program/lib/Roundcube/rcube_imap.php on line 193 (POST /webmail/?_task=login&_action=login)
[root@localhost admin]# 
It seems that the reason is "Authentication failed", but I am sure I input the correct email account and correct password.

Why Roundcube still refuse me to login in?

If there is something wrong with folder/file permissions, which folder/files should I check? what kind of permissions they should be assinged?

Thank you.

Re: Webmail Roundcube Always Login Failed

Posted: Sun Jan 29, 2017 4:18 pm
by shyboy
any solution?
I am having same issue

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core package Version:0.9.8 (amd64)
Ubuntu 14.04 x64

Re: Webmail Roundcube Always Login Failed

Posted: Sun Mar 29, 2020 2:32 pm
by skyavi
I have the same problem, I have some 30 email accounts, and none can login, all wrong password, from roundcube and thunderbird, and evolution.
I change the password in vestacp and still can not login, get wrong password.