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Download backup not working.

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ODEKK
Posts: 8
Joined: Wed Jan 08, 2014 6:59 am

Download backup not working.

Post by ODEKK » Mon Jan 20, 2014 10:53 pm

I have installed VestaCp on a new VPS. I like it alot. Thank you.

One issue: I can't seem to use the "download" button within the backup panel, to download a backup. Clicking the bottom results in a webpage stating "page not found".

Any ideas?

Thanks in advance for your assistance.

Kevin
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imperio
VestaCP Team
Posts: 7000
Joined: Sat Dec 01, 2012 12:37 pm
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Re: Download backup not working.

Post by imperio » Tue Jan 21, 2014 9:11 am

Hello Kevin
on our test server, this problem does not exist

What is your version of panel ?
What is your operating system on the server ?
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ODEKK
Posts: 8
Joined: Wed Jan 08, 2014 6:59 am

Re: Download backup not working.

Post by ODEKK » Fri Jan 24, 2014 10:23 pm

Sorry. I should have included that.

I am using what I think is the latest vesta Version: 0.9.8.
Installed on an Ubuntu 12.x VPS from ftpit.

I can still get the backupfile via ftp, but being able to use the download link would be awesome.

May I also put in a HUGE request for the ability to UPLOAD a backup as well? That wold be awesome.

Kevin
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skid
VestaCP Team
Posts: 1476
Joined: Wed Apr 06, 2011 11:12 pm

Re: Download backup not working.

Post by skid » Tue Feb 11, 2014 2:19 pm

We have already included "backup upload button" as feature request.
Thank you
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watchopolis
Posts: 9
Joined: Sat Mar 15, 2014 3:25 am

Re: Download backup not working.

Post by watchopolis » Sat Apr 19, 2014 9:51 pm

i am using ubuntu 12.04 after updating vesta to the latest version, i cant download the backup when i click on the download button i get this page not fount (https://myserver:8083/download/backup/? ... -04-19.tar)
but i can see the backup using ssh on my backup folder,
also i cant find the upload button, can someone pls tell me where the upload button is hidden ?
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batence
Posts: 15
Joined: Thu May 28, 2015 6:30 am

Re: Download backup not working.

Post by batence » Thu May 28, 2015 6:32 am

Hello, I have the same issue, I am using CentOS 6.6 x86.
Did somebody have any suggestions?
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skurudo
VestaCP Team
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Re: Download backup not working.

Post by skurudo » Thu May 28, 2015 6:54 am

Yep, I have suggestion - permission and ownership.

chmod -R 775 /home/backup/
chown backup:backup /home/backup/
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batence
Posts: 15
Joined: Thu May 28, 2015 6:30 am

Re: Download backup not working.

Post by batence » Thu May 28, 2015 11:00 am

skurudo wrote:Yep, I have suggestion - permission and ownership.

chmod -R 775 /home/backup/
chown backup:backup /home/backup/
Yeah! That's solve my problem!
Thank you a lot! Great support!

"2015/05/28 13:55:12 [error] 1760#0: *994 open() "/backup/host.2015-05-28.tar" failed (13: Permission denied), client: 192.168.1.5, server: _, request: "GET /download/backup/?backup=host.2015-05-28.tar HTTP/1.1", upstream: "fastcgi://unix:/var/run/vesta-php.sock", host: "192.168.1.30:8083""

I have already check nginx error log but I did not think that the problem can be permissions and ownership issue.

Thank you!
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skurudo
VestaCP Team
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Re: Download backup not working.

Post by skurudo » Thu May 28, 2015 11:03 am

Hmm... your log say about permission problem ;)

This string:
failed (13: Permission denied),
It's happen sometimes.
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batence
Posts: 15
Joined: Thu May 28, 2015 6:30 am

Re: Download backup not working.

Post by batence » Thu May 28, 2015 11:08 am

# ls -la /home/
drwxr-xr-x. 6 root root 4096 May 28 09:38 .
dr-xr-xr-x. 24 root root 4096 May 5 20:11 ..
drwx--x--x 6 admin admin 4096 Apr 11 17:06 admin
lrwxrwxrwx 1 root root 8 May 28 09:38 backup -> /backup/
drwx--x--x 6 host host 4096 Apr 12 00:46 host
drwxr-xr-x 2 opc_op opcgrp 4096 May 3 22:46 opc_op

# ls -la /home/backup
lrwxrwxrwx 1 root root 8 May 28 09:38 /home/backup -> /backup/

Btw I have created symbolic link from /home/backup to /backup because this is another my partition only for backups.

# ls -la /backup
drwxrwxr-x. 2 backup backup 4096 May 28 13:49 .
dr-xr-xr-x. 24 root root 4096 May 5 20:11 ..
-rwxrwxr-x 1 admin host 657182720 May 28 09:54 host.2015-05-28.tar

But after your suggestion I can download backups now. Thanks dude! :)
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