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FTP access problem

Posted: Sat Apr 22, 2017 7:39 am
by pfeatherstone
Hi,

I've setup a new server instance using Google Cloud, installed vestacp (looks great so far) and created keys for SSH access. I have also enabled ftp in the vesta control panel for the default domain.

I am able to ftp in using FileZilla ftp client but can't access the default root web folder. When I try to enter mywebserver.example.com I'm getting "permission denied". Folder permissions are currently 751, tried a "chown" via SSH but also won't work stating "Permission denied".

Tried creating new domain and still no access.

Any help would be much appreciated.

Thanks

Re: FTP access problem

Posted: Sat Apr 22, 2017 6:24 pm
by pfeatherstone
So the ftp login I'm using is not the 'admin' - it is the username for my google cloud account as to access it requires this using ssh and encryption keys setup in cloud admin - assume this is why not working? When I try to set a new user with same username as google cloud up in vesta cp it says user already exists yet only admin shows in the control panel / users section?

Re: FTP access problem

Posted: Sat Apr 29, 2017 10:49 am
by pfeatherstone
Can anyone help with this issue?

Re: FTP access problem

Posted: Tue May 16, 2017 12:58 pm
by ScIT
pfeatherstone wrote:Can anyone help with this issue?
please send us the return of the following command:

Code: Select all

ls -la /home/username/web/
Replace username with your user, maybe admin.