WHMCS | VestaCP Module | user is not valid (empty)

[TheUnriashol]

Hi there,
I recently setup vestacp on my centos 6.6 server and have whmcs running on another one. Whenever somebody orders a webhosting service from me I get the following message sent to my email:

An order has received its first payment but the automatic provisioning has failed and requires you to manually check & resolve.

Client ID: 22
Service ID: 75
Product/Service: Basic
Domain:

Error: Error: argument user is not valid (empty)

Also I am wondering are there any Custom fields the vestacp module recognizes ?

Thank you for your help !

TheUnriashol

[joem]

Hi there,
I recently setup vestacp on my centos 6.6 server and have whmcs running on another one. Whenever somebody orders a webhosting service from me I get the following message sent to my email:

An order has received its first payment but the automatic provisioning has failed and requires you to manually check & resolve.

Client ID: 22
Service ID: 75
Product/Service: Basic
Domain:

Error: Error: argument user is not valid (empty)

Also I am wondering are there any Custom fields the vestacp module recognizes ?

Thank you for your help !

TheUnriashol

Open Whmcs Admin Panel -> Click Utilities -> Then Module Debug Log -> Provide us with a screenshot or copy and paste

[TheUnriashol]

Hi there,
I recently setup vestacp on my centos 6.6 server and have whmcs running on another one. Whenever somebody orders a webhosting service from me I get the following message sent to my email:

An order has received its first payment but the automatic provisioning has failed and requires you to manually check & resolve.

Client ID: 22
Service ID: 75
Product/Service: Basic
Domain:

Error: Error: argument user is not valid (empty)

Also I am wondering are there any Custom fields the vestacp module recognizes ?

Thank you for your help !

TheUnriashol

Open Whmcs Admin Panel -> Click Utilities -> Then Module Debug Log -> Provide us with a screenshot or copy and paste

Here you go. I changed out some of the important information.



Bigger Image: http://i.imgur.com/2Lc58OT.jpg

[joem]

Hi there,
I recently setup vestacp on my centos 6.6 server and have whmcs running on another one. Whenever somebody orders a webhosting service from me I get the following message sent to my email:

An order has received its first payment but the automatic provisioning has failed and requires you to manually check & resolve.

Client ID: 22
Service ID: 75
Product/Service: Basic
Domain:

Error: Error: argument user is not valid (empty)

Also I am wondering are there any Custom fields the vestacp module recognizes ?

Thank you for your help !

TheUnriashol

Go to the clients profile under the products and services tabs tell me if the username field is blank? If so fill it in.

[TheUnriashol]

Hi there,
I recently setup vestacp on my centos 6.6 server and have whmcs running on another one. Whenever somebody orders a webhosting service from me I get the following message sent to my email:

An order has received its first payment but the automatic provisioning has failed and requires you to manually check & resolve.

Client ID: 22
Service ID: 75
Product/Service: Basic
Domain:

Error: Error: argument user is not valid (empty)

Also I am wondering are there any Custom fields the vestacp module recognizes ?

Thank you for your help !

TheUnriashol

Go to the clients profile under the products and services tabs tell me if the username field is blank? If so fill it in.

Yeah after I do that it works just fine but I dont want to do that with every order. Thats why I even installed the module.

[joem]

You should not have to do this every time. What is the product type set to? Also do you have Require Domain checked?

[TheUnriashol]

You should not have to do this every time. What is the product type set to? Also do you have Require Domain checked?

The product type is set to Hosting Account:



But your second question solved my problem. I was not allowing my customers to enter a domain name when they would buy something from me. This means the module was not able to get the username from anywhere.

Thank you for your help !

TheUnriashol

This thread can be considered as closed !!!

[royaljaat111]

Hello,

guys could you please confirm that this module is still working with whmcs 6?

let me know please or you can check my this thread : http://forum.vestacp.com/viewtopic.php?f=19&t=9139

[skurudo]

Locked, certificate answer - http://forum.vestacp.com/viewtopic.php? ... 139#p31209