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Can't connect with Thunderbird

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Dovecot, Exim, RoundCube
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fernas
Posts: 2
Joined: Wed Feb 17, 2016 7:19 pm

Can't connect with Thunderbird

Post by fernas » Wed Feb 17, 2016 7:24 pm

Hi, I have the following settings:

Vesta 0.9.8-15.
Debian 8

I have all set on Vesta and everything seems to work just fine. I added users to VestaCP and websites.

I have a strange problem with emails. I created an email account for on domain and I succesfully set my Thunderbird for that account. But when I add a second account (with the same domain) I can't get the correct settings on Thunderbird, and the previous account that worked just fine before, now stop working. Thunderbird just shows a "Can't connect to [email protected]".

Webmail works fine all the time.
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cybaster85
Posts: 13
Joined: Sat Feb 13, 2016 11:03 am

Re: Can't connect with Thunderbird

Post by cybaster85 » Thu Feb 18, 2016 12:07 am

can i have your vestacp dns page record list

and also the port and and encrytion method used in email software?
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dpeca
VestaCP Team
Posts: 473
Joined: Wed Nov 25, 2015 7:30 pm

Re: Can't connect with Thunderbird

Post by dpeca » Thu Feb 18, 2016 1:24 pm

maybe wrong port numbers?
https://bugs.vestacp.com/issues/135
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fernas
Posts: 2
Joined: Wed Feb 17, 2016 7:19 pm

Re: Can't connect with Thunderbird

Post by fernas » Fri Feb 19, 2016 4:57 pm

It's weird.

It seems a Thunderbird issue or maybe a firewall issue. When I add my email account to a email client like Thunderbird or on my phone. I can't access to that email accounts from anywhere.

I don't know if I get blocked when the email client try to get the right settings for the mail account.

If I wait 10 minutes, I can try again, and everything works just fine. But it is very annoying.

-- EDIT --

Ok, I've discovered the problem. It was with dovecot. I checked the logs and I was getting:

dovecot: imap-login: Maximum number of connections from user+IP exceeded

So I edited the dovecot.conf to increase this number and everything seems to work just fine.

Thanks!
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skurudo
VestaCP Team
Posts: 8099
Joined: Fri Dec 26, 2014 2:23 pm
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Re: Can't connect with Thunderbird

Post by skurudo » Sat Feb 20, 2016 7:43 am

Code: Select all

dovecot: imap-login: Maximum number of connections from user+IP exceeded
So I edited the dovecot.conf to increase this number and everything seems to work just fine.
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