open_basedir restriction in effect

[dakes12]

Hello guys,
I know that there is already discussed this subject, but i cannot solve it....
The error that i get:
yii\base\NotSupportedException: tempnam(): open_basedir restriction in effect. File(/tmp) is not within the allowed path(s) ....

I added in basedir.tpl/stpl the following:
php_admin_value open_basedir %docroot%:%home%/%user%/tmp:/tmp
php_admin_value upload_tmp_dir %home%/%user%/tmp
php_admin_value session.save_path %home%/%user%/tmp

But the problem is still there.
The problem that i have on my website is that the thumbnails are not displayed.
Any help?
Thanks!

[mailarn]

why? /tmp
/home/.....

[grayfolk]

Did you rebuild web and restart apache for your changes take effect?

[dakes12]

yes, i rebuild.. but nothing happens..
I think i found the solution. I'll come back after my vps get alive :) is dead now..

[chilediezyandexcom]

I think i found the solution. I'll come back after my vps get alive :) is dead now..

How did you finally fix it?

[Spheerys]

I have solve my problem by selecting hosting template on the VestaCP website configuration

[hiteshchauhan]

Did you rebuild web and restart apache for your changes take effect?

How did you fix this issue? stuck in this from last two days

Regards,
HItesh Chauhan

[Spheerys]

In fact I have copied the default templates to a new ones, and I have commented out the openbase_dir directive for the websites which had difficulties to run with default template.
I'm selecting it on the website configuration and that is all. Normally you don't have to restart apache2.