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User can't access to Filemanager or suspend/reactivate website

Posted: Fri Oct 20, 2017 9:46 pm
by Spheerys
Hi,

I have bougth the Filemanager plugin for a customer, and he don't see the link to the FM on the top bar menu.
Worse : it can't access to the FM if I send it the direct link.
As admin user, if I'm connecting as my user, I can see it and access it.

Similar problem (but maybe I could open antother topic) with the button to suspend/reactivate a website : as admin I can see it, but my customer don't.

What's going wrong ?

Re: User can't access to Filemanager or suspend/reactivate website

Posted: Sat Oct 21, 2017 1:14 pm
by BaDTaG
Hard to say. do you get any errors in logs ?
i use file manager and it works great. we need more info or access to server to help with problems like this.
i have 3 servers running vestacp and yes a few errors here and there but it shuld all be fixable.
EDIT: I would sugest paying vestacp to look at it. and dont give access to any one here unless u know em.

Re: User can't access to Filemanager or suspend/reactivate website

Posted: Sun Oct 22, 2017 1:49 pm
by imperio
Spheerys, write about this problem on our email [email protected]

Re: User can't access to Filemanager or suspend/reactivate website

Posted: Tue Oct 24, 2017 12:03 pm
by Spheerys
Thanks, I did it :)