Error 500 after running an import task

josearcos · Post by **josearcos** » Tue Aug 18, 2015 9:06 am

Hi there. I've VestaCP installed on Ubuntu Server running a WordPress site. I'm trying to do some import tasks from the WordPress dashboard with a importation plugin from Prestashop store. So, I have to increase the 'max_execution_time' on php.ini file and set the memory limit on 512MB.
So, after do that, I always have an error 500. My phpinfo file show that I've the max_execution_time parameter set to 60000. So the problem is not a timeout. How can I find what is the problem?

Thanks for your support.

Post by **tjebbeke** » Tue Aug 18, 2015 10:37 am

Check your error log
/home/[username]/web/[domainname.com]/logs

josearcos · Post by **josearcos** » Tue Aug 18, 2015 6:16 pm

tjebbeke wrote:Check your error log
/home/[username]/web/[domainname.com]/logs

Hey, thanks for your answer.
I get a timeout error:
2015/08/18 04:38:50 [error] 1298#0: *6774 upstream timed out (110: Connection timed out) while reading response header from upstream

helyos · Post by **helyos** » Sat Aug 22, 2015 6:06 pm

how have you solved this? i have the same error

Post by **skurudo** » Tue Sep 01, 2015 1:17 pm

Tune your mysql database and apache/nginx. But database first.

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