Can't Upgrade Wordpress

[melvinneo]

Hi,

I'm having problems upgrading Wordpress. it keeps giving me this error:

===============================================================================
Downloading update from https://wordpress.org/wordpress-3.8.1-no-content.zip…

Unpacking the update…

Could not create directory.

Installation Failed
===============================================================================

Can someone please help? I guess maybe it's the permission thing. But the problem is I don't know how to solve it and furthermore I also don't know where does VestaCP store the users info.

PS: I don't know where to post this topic under. So I just placed in under the "Database Server" forum. If I'm wrong, can the one who's in charge move this topic to the appropriate forum? Thanks.

[imperio]

Hi,
I think your problem with chmod
or with the owner/group for the folder or file

it is also possible that the problem in WordPress

[melvinneo]

Hi imperio,

Thanks for your response. I've tried the chmod method but it still didn't work. Unfortunately as I'm very new to VestaCP, I don't know where it stores the FTP users I've created. Therefore I can't do anything about the user/group thing. Can you advise in what folder does VestaCP store the FTP users I've created? Thanks. :)

[VestaLover]

Change your website template into PhpCGI and then rebuilt your website. It is very easy to do that. :)

[melvinneo]

Hey VestaLover,

Thanks for the response. But how I do it? I'm a completely noob in this. =)

[melvinneo]

Hey VestaLover,

I changed my website template to PHPCGI, deleted the files and reinstalled Wordpress but still no no avail. Same problem.

[VestaLover]

You can go to Web -> Edit (the domain you wish to change) -> Change Apache Template -> Go to User -> Choose Rebuild web -> Execute.

This is based on my experience, so I thought this might help you. I am not sure whether this will work for you.

[b1tg0d]

I had the exact same problem.

viewtopic.php?f=11&t=4708

I found that rebooting the server was most effective at resolving the issue. Also, make sure you create an additional FTP account and see if that account can be used for WordPress to update through. If all else fails my file manager can be used to manually update.

[VestaLover]

Hi,

Let see what can I do.
1. First how do you upload Wordpress to your Hosting account? (Using a FTP or SSH)
2. How do you extract it? using a SSH or upload it one by one using FTP?

Keep in mind, If you extract the files using SSH command (unzip filename.zip or tar zxf filename.tar.gz the file will be owned by the user that extracted it). CMIIW
If you extract the files using SSH account, root user for example, a normal hosting account can not modify / remove / rename the files because they are not from the same group. Do you get what I mean?

Anyone, please do correct me if I'm wrong. Cheer.

[imperio]

Yes you are right