Mail is sent but not received.
Mail is sent but not received.
Hello.
I installed the VestaCP server management package on Ubuntu Server 16.04.
Website works. FTP works. There are problems with mail.
Mail coming out via webmail works - comes out and is delivered.
Incoming mail unfortunately does not work. Mail does not arrive.
What do I need to check ??
Please suggest.
I installed the VestaCP server management package on Ubuntu Server 16.04.
Website works. FTP works. There are problems with mail.
Mail coming out via webmail works - comes out and is delivered.
Incoming mail unfortunately does not work. Mail does not arrive.
What do I need to check ??
Please suggest.
Re: Mail is sent but not received.
Same issue, I cant recieve mail from other servers, mail from domains within my panel works
Re: Mail is sent but not received.
Now I have the situation that after sending an email to the domain configured on VESTACP I get the answer:
Code: Select all
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
[email protected]
all relevant MX records point to non-existent hosts
Re: Mail is sent but not received.
Hello, can you post you result on this page: https://www.checktls.com/perl/live/TestReceiver.pl
Put some existing email on the server and tell us the results.
Put some existing email on the server and tell us the results.
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- Posts: 7
- Joined: Tue Jul 18, 2017 7:30 pm
Re: Mail is sent but not received.
I also have the same problem, I have check my mail. Please see the result below
seconds test stage and result
[000.041] Connected to server
[005.084] <-- 220 s113073.nocix.net ESMTP Exim 4.89 Tue, 18 Jul 2017 22:00:07 -0500
[005.085] We are allowed to connect
[005.085] --> EHLO checktls.com
[005.125] <-- 250-s113073.nocix.net Hello checktls.com [216.68.85.112]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN
250-CHUNKING
250-STARTTLS
250 HELP
[005.126] We can use this server
[005.126] TLS is an option on this server
[005.126] --> STARTTLS
[005.180] <-- 220 TLS go ahead
[005.180] STARTTLS command works on this server
[005.334] SSLVersion in use: TLSv1.2
[005.334] Cipher in use: ECDHE-RSA-AES128-SHA256
[005.334] Connection converted to SSL
[005.336]
Certificate 1 of 1 in chain:
serialNumber= d4:68:a5:1e:59:a3:89:ba
subject= /C=US/ST=California/L=San Francisco/O=Vesta Control Panel/OU=IT/CN=server.roohome.com
issuer= /C=US/ST=California/L=San Francisco/O=Vesta Control Panel/OU=IT/CN=server.roohome.com
[005.336] Cert VALIDATION ERROR(S): self signed certificate
[005.336] So email is encrypted but the recipient domain is not verified
[005.336] Cert Hostname DOES NOT VERIFY (mail.roohome.com != server.roohome.com)
[005.336] So email is encrypted but the host is not verified
[005.336] ~~> EHLO checktls.com
[005.377] <~~ 250-s113073.nocix.net Hello checktls.com [216.68.85.112]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN
250-CHUNKING
250 HELP
[005.378] TLS successfully started on this server
[005.378] ~~> MAIL FROM:<[email protected]>
[005.418] <~~ 250 OK
[005.419] Sender is OK
[005.419] ~~> RCPT TO:<[email protected]>
[005.463] <~~ 451 Temporary local problem - please try later
[005.463] Cannot proof email address (reason: RCPT TO rejected)
[005.463] Note: This does not affect the CheckTLS Confidence Factor
[005.464] ~~> QUIT
[005.505] <~~ 221 s113073.nocix.net closing connection
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- Posts: 7
- Joined: Tue Jul 18, 2017 7:30 pm
Re: Mail is sent but not received.
does anyone can help?
Re: Mail is sent but not received.
Hi I have this same issue, has there been a solution?
Re: Mail is sent but not received.
I have the same problem, and I think it's SSL certificate problem, something with the vesta panel.jpvesta wrote:Hi I have this same issue, has there been a solution?
CERT VALIDATION ERROR
EXPIRED Certificate 1 of 1 in chain:
in the test.
Https://www.checktls.com/perl/live/TestReceiver.pl
Does your domain have SSL certificate?
Re: Mail is sent but not received.
Hi, I do have Let Encrypt but it seems to be fine, this is my TLS out put message I get:
Trying TLS on mail.domain.com.au[m.y.I.P] (10):
seconds test stage and result
[030.034] Cannot connect to server (reason: Connection timed out)
I'm using my domain providers DNS service to point my mx record. can someone confirm how the mx record should look at the moment mine is:
Name Type Priority TTL Address
domain.com.au. mx 10 3600 mail.domain.com.au
When I try to ping mail.domain.com.au from CMD I do get a response.
>ping mail.mobotech.com.au
Pinging mail.domain.com.au [216.45.55.225] with 32 bytes of data:
Reply from m.y.I.P: bytes=32 time=198ms TTL=58
Reply from m.y.I.P: bytes=32 time=193ms TTL=58
Reply from m.y.I.P: bytes=32 time=191ms TTL=58
Reply from m.y.I.P: bytes=32 time=202ms TTL=58
Trying TLS on mail.domain.com.au[m.y.I.P] (10):
seconds test stage and result
[030.034] Cannot connect to server (reason: Connection timed out)
I'm using my domain providers DNS service to point my mx record. can someone confirm how the mx record should look at the moment mine is:
Name Type Priority TTL Address
domain.com.au. mx 10 3600 mail.domain.com.au
When I try to ping mail.domain.com.au from CMD I do get a response.
>ping mail.mobotech.com.au
Pinging mail.domain.com.au [216.45.55.225] with 32 bytes of data:
Reply from m.y.I.P: bytes=32 time=198ms TTL=58
Reply from m.y.I.P: bytes=32 time=193ms TTL=58
Reply from m.y.I.P: bytes=32 time=191ms TTL=58
Reply from m.y.I.P: bytes=32 time=202ms TTL=58
Re: Mail is sent but not received.
Ok so after investigating I found that my set up was all correct but on my VPS provider side they had port blocks on their end which I cannot see. They opened the SMTP ports and mail started to flow.
This has taken me a month of rebuilding and researching and questioning my myself even thinking screw it I'll just pay for a mail server. Now everything is working for me, hope the original poster has figured his issue out too if not maybe his VPS provider might have ports blocked too.
This has taken me a month of rebuilding and researching and questioning my myself even thinking screw it I'll just pay for a mail server. Now everything is working for me, hope the original poster has figured his issue out too if not maybe his VPS provider might have ports blocked too.