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Domain names and sub-domain names work intermittently.

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AFN
Posts: 43
Joined: Sat Feb 01, 2014 2:03 am

Domain names and sub-domain names work intermittently.
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Post by AFN » Thu Feb 27, 2014 1:17 am

I noticed that domain names and sub-domain names work intermittently, how can this be fixed? I can access name.tld and come back six minuets later and name.tld gives me this error "Server not found", same exact thing with sub-domain names or access name.tld or sub-domain names and see this error "Server not found" and come back six minuets later and access the site.
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imperio
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Re: Domain names and sub-domain names work intermittently.
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Post by imperio » Fri Mar 07, 2014 5:27 pm

Hello, what operating system are you using ?
what templates for apache and nginx a you using ?

show me the apache and nginx error logs
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nightstryke
Posts: 83
Joined: Tue Jan 14, 2014 6:43 am

Re: Domain names and sub-domain names work intermittently.
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Post by nightstryke » Fri Mar 07, 2014 8:33 pm

I'd like to know how to setup subdomains, it isn't listed in the documentation.
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AFN
Posts: 43
Joined: Sat Feb 01, 2014 2:03 am

Re: Domain names and sub-domain names work intermittently.
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Post by AFN » Fri Mar 07, 2014 10:32 pm

imperio wrote:Hello, what operating system are you using ?
what templates for apache and nginx a you using ?

show me the apache and nginx error logs
In the control page under services it says the following:
* nginx
* centos-6-x86_64
* I don't know how to access the error longs.
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AFN
Posts: 43
Joined: Sat Feb 01, 2014 2:03 am

Re: Domain names and sub-domain names work intermittently.
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Post by AFN » Fri Mar 07, 2014 10:38 pm

nightstryke wrote:I'd like to know how to setup subdomains, it isn't listed in the documentation.
If you are logged in as an admin:
Login > click on "Web" > click on "add web domain" > in that box that says "domain" enter the domain name like demo.afn1.com > press "Add".

If you are logged in as a user >
Login > click on "add web domain" > in that box that says "domain" enter the domain name like demo.afn1.com > press "Add".
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imperio
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Re: Domain names and sub-domain names work intermittently.
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Post by imperio » Sun Mar 09, 2014 12:14 pm

AFN,
apache error logs

Code: Select all

/var/log/httpd/error_log
/var/log/httpd/domains/$domain.error.log
nginx error logs

Code: Select all

/var/log/nginx/error.log
/var/log/httpd/domains/$domain.error.log
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AFN
Posts: 43
Joined: Sat Feb 01, 2014 2:03 am

Re: Domain names and sub-domain names work intermittently.
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Post by AFN » Sun Mar 09, 2014 6:39 pm

imperio wrote:AFN,
apache error logs

Code: Select all

/var/log/httpd/error_log
/var/log/httpd/domains/$domain.error.log
nginx error logs

Code: Select all

/var/log/nginx/error.log
/var/log/httpd/domains/$domain.error.log
I do not know how to find them. I think I use PuTTY,l but when I use PuTTY by entering the codes in above I get this error "Permission denied", so I don't know how to access them.
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imperio
VestaCP Team
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Re: Domain names and sub-domain names work intermittently.
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Post by imperio » Sun Mar 23, 2014 8:17 pm

I do not know how to find them
You can use ftp client with sftp
for example : filezilla, winscp

host: server_ip
login: root
password: root password
port: 22 (you need to specify)
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AFN
Posts: 43
Joined: Sat Feb 01, 2014 2:03 am

Re: Domain names and sub-domain names work intermittently.
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Post by AFN » Thu Mar 27, 2014 2:49 am

YEA!! I found the error logs and I have uploaded them to http://my.afn.me/afn1/httpd

I also discovered another issues is that I cannot send e-mails, I get this error "Mail delivery failed: returning message to sender" and it says host afn.me [198.91.81.4]: 550 Access denied - Invalid HELO name (See RFC2821 4.1.1.1)" so I don't know what that means or how to fix that ether.
imperio wrote:
I do not know how to find them
You can use ftp client with sftp
for example : filezilla, winscp

host: server_ip
login: root
password: root password
port: 22 (you need to specify)
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imperio
VestaCP Team
Posts: 7000
Joined: Sat Dec 01, 2012 12:37 pm
Contact:
Contact imperio
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Re: Domain names and sub-domain names work intermittently.
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Post by imperio » Fri Mar 28, 2014 8:52 pm

550 Access denied - Invalid HELO name
Check your server hostname it should be resolved in DNS and have PTR record
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