Roundcube does not receive emails

[xandehenrique]

Hello, I can send emails through roundcube but can not receive mail, someone could help me?

Thanks

[mike08]

Do you get any bounced emails?
Try to check /var/log/exim4/mainlog for any error messages.
Post your OS version.
Regards,

[xandehenrique]

Do you get any bounced emails?
Try to check /var/log/exim4/mainlog for any error messages.
Post your OS version.
Regards,

Hello my friend, follows what appears in the log:

2016-01-28 07:08:30 Start queue run: pid=28920
2016-01-28 07:08:30 End queue run: pid=28920
2016-01-28 07:38:30 Start queue run: pid=30961
2016-01-28 07:38:30 End queue run: pid=30961
2016-01-28 08:06:26 dovecot_login authenticator failed for (User) [89.248.167.159]: 535 Incorrect authentication data (set_id=[email protected])
2016-01-28 08:08:30 Start queue run: pid=32678
2016-01-28 08:08:30 End queue run: pid=32678
2016-01-28 08:34:44 dovecot_login authenticator failed for (User) [89.248.167.159]: 535 Incorrect authentication data (set_id=[email protected])
2016-01-28 08:38:30 Start queue run: pid=2026
2016-01-28 08:38:30 End queue run: pid=2026
2016-01-28 09:03:09 dovecot_login authenticator failed for (User) [89.248.167.159]: 535 Incorrect authentication data (set_id=[email protected])
2016-01-28 09:08:30 Start queue run: pid=3903
2016-01-28 09:08:30 End queue run: pid=3903
2016-01-28 09:31:35 dovecot_login authenticator failed for (User) [89.248.167.159]: 535 Incorrect authentication data (set_id=[email protected])
2016-01-28 09:38:30 Start queue run: pid=5710
2016-01-28 09:38:30 End queue run: pid=5710
2016-01-28 09:59:53 dovecot_login authenticator failed for (User) [89.248.167.159]: 535 Incorrect authentication data (set_id=[email protected])
2016-01-28 10:08:30 Start queue run: pid=7388
2016-01-28 10:08:30 End queue run: pid=7388
2016-01-28 10:28:10 dovecot_login authenticator failed for (User) [89.248.167.159]: 535 Incorrect authentication data (set_id=[email protected])
2016-01-28 10:38:30 Start queue run: pid=9237
2016-01-28 10:38:30 End queue run: pid=9237
2016-01-28 10:45:55 no host name found for IP address 146.185.239.5
2016-01-28 10:45:58 dovecot_login authenticator failed for (User) [146.185.239.5]: 535 Incorrect authentication data (set_id=info)
2016-01-28 10:56:32 dovecot_login authenticator failed for (User) [89.248.167.159]: 535 Incorrect authentication data (set_id=[email protected])
2016-01-28 11:08:30 Start queue run: pid=11116
2016-01-28 11:08:30 End queue run: pid=11116
2016-01-28 11:24:56 dovecot_login authenticator failed for (User) [89.248.167.159]: 535 Incorrect authentication data (set_id=[email protected])
2016-01-28 11:38:30 Start queue run: pid=13095
2016-01-28 11:38:30 End queue run: pid=13095
2016-01-28 11:53:16 dovecot_login authenticator failed for (User) [89.248.167.159]: 535 Incorrect authentication data (set_id=[email protected])
2016-01-28 12:08:30 Start queue run: pid=15022
2016-01-28 12:08:30 End queue run: pid=15022
2016-01-28 12:21:39 dovecot_login authenticator failed for (User) [89.248.167.159]: 535 Incorrect authentication data (set_id=[email protected])
2016-01-28 12:25:55 no host name found for IP address 146.185.239.5
2016-01-28 12:25:58 dovecot_login authenticator failed for (User) [146.185.239.5]: 535 Incorrect authentication data (set_id=admin)
2016-01-28 12:38:30 Start queue run: pid=16971
2016-01-28 12:38:30 End queue run: pid=16971
2016-01-28 12:49:59 dovecot_login authenticator failed for (User) [89.248.167.159]: 535 Incorrect authentication data (set_id=[email protected])
2016-01-28 13:08:30 Start queue run: pid=18550
2016-01-28 13:08:30 End queue run: pid=18550
2016-01-28 13:18:36 dovecot_login authenticator failed for (User) [89.248.167.159]: 535 Incorrect authentication data (set_id=[email protected])
2016-01-28 13:38:30 Start queue run: pid=20313
2016-01-28 13:38:30 End queue run: pid=20313
2016-01-28 13:47:37 dovecot_login authenticator failed for (User) [89.248.167.159]: 535 Incorrect authentication data (set_id=[email protected])
2016-01-28 14:06:01 no host name found for IP address 146.185.239.5
2016-01-28 14:06:03 dovecot_login authenticator failed for (User) [146.185.239.5]: 535 Incorrect authentication data (set_id=support)
2016-01-28 14:08:30 Start queue run: pid=21959
2016-01-28 14:08:30 End queue run: pid=21959
2016-01-28 14:16:48 dovecot_login authenticator failed for (User) [89.248.167.159]: 535 Incorrect authentication data (set_id=[email protected])