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mail not working after restore

Questions regarding the Mail Server
Dovecot, Exim, RoundCube
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verus001
Posts: 22
Joined: Wed Nov 09, 2016 1:12 pm

mail not working after restore
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Post by verus001 » Tue Jul 02, 2019 2:28 pm

Hi,
I had to do a restore and I can login and connect to my webmail but not send or receive email.
Exim service is started and I uncommented clamd and spamassassin in exim.conf.

When I try to send an e-mail, I get:
SMTP-error: [451] Temporary local problem - please try later

in the exim mail log I get:

2019-07-02 15:47:06 1hiKzq-0004Fi-M2 malware acl condition: sophie /var/run/sophie : unable to connect to UNIX socket (/var/run/sophie): Permission denied
2019-07-02 15:47:06 1hiKzq-0004Fi-M2 H=localhost (xxx.xxxxx.be) [127.0.0.1] F=<[email protected]> temporarily rejected after DATA


What could this be?
Thank you. Ph.
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skamasle
Collaborator
Posts: 592
Joined: Mon Feb 29, 2016 6:36 pm

Re: mail not working after restore
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Post by skamasle » Wed Jul 03, 2019 7:29 pm

Hi

You have runing third party anti malware in your server ?

Message say cant connect with sophie, as I know vesta not run any anti malware called sophie, so check what software you have installed in your server, and check your exim configuration for any sophie acl call and comment it ( previus backup )
----

Check this

https://lists.gt.net/exim/users/110272
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devesa
Posts: 7
Joined: Sat May 12, 2018 9:45 pm

Os: Ubuntu 17x
Web: apache + nginx
Re: mail not working after restore
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Post by devesa » Tue Aug 13, 2019 1:07 am

For me works changing this:

Code: Select all

malware = *
For this:

Code: Select all

malware = */defer_ok
In file: /etc/exim4/exim4.conf.template
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